Delilah Scott
Kyabram,VIC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
KFC (city)
04.2022 - Current
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Completed Year 10
Greater Shepparton Secondary Collage
Shepparton, VIC12.2021
Skills
- Payment Processing
- Inquiry Management
- Management Collaboration
- Customer Complaint Resolution
- Customer Service
- Customer Inquiries
Hobbies
When i am not working i enjoy camping, fishing and having free time with my friends and family and when ever i can i will add in a gym session during the week.
Timeline
Customer Service Team Member
KFC (city)
04.2022 - Current
Completed Year 10
Greater Shepparton Secondary Collage
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