Summary
Overview
Work History
Education
Skills
Timeline
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Diana Cortes

Sydney,NSW

Summary

Enthusiastic and reliable professional dedicated to delivering exceptional customer service and creating unforgettable dining experiences for restaurant patrons. Skilled at anticipating customer needs, resolving complaints, and addressing issues promptly and efficiently. Excels in high-pressure situations and fast-paced environments while maintaining a focused and positive attitude.

Overview

4
4
years of professional experience

Work History

Kitchen Hand/Waitress

Pampas
01.2024 - 06.2024
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Barista/Waitress

Die Gallerie
06.2020 - 06.2021
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.

Education

Responsible Service of Alcohol -

CTA Training Specialists

High School Diploma -

Universidad de Estudios Avanzados
01.2019

Skills

  • Food Quality Standards
  • Food Preparation
  • Cleaning and sanitizing
  • Kitchen Cleaning and Maintenance

Timeline

Kitchen Hand/Waitress

Pampas
01.2024 - 06.2024

Barista/Waitress

Die Gallerie
06.2020 - 06.2021

Responsible Service of Alcohol -

CTA Training Specialists

High School Diploma -

Universidad de Estudios Avanzados

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Diana Cortes