Diksha
Sydney,Australia
Summary
Hi, I’m Diksha a customer service professional with 2 year of experience in digital correspondence and product recommendation for retail markets. Skilled in identifying customer leads, and preparing product reports. Energetic and personable individual with talent for building strong relationships and providing exceptional service. Understanding of member needs coupled with skills in communication and problem-solving ensures seamless experience. Committed to driving member satisfaction and enhancing overall engagement.
Overview
2
2
years of professional experience
Work History
Member Experience Assistance
Universal Fitness Group Pty Ltd
11.2022 - Current
- Worked as a customer representative & also completed the following tasks
- Inbound-outbound calls
- Solving customer queries
- Banding up
- Making drinks for customers
- SALES
- Assisting in training new staff
- Customer service, resolving queries
- Admin work like product report
- Emails
- Actioning membership request
Wait Staff Member
Ruse Bar and Brasserie
03.2023 - 09.2023
- Delivered Prompt, friendly customer service
- Assisted in maintain cleanliness and exceeding quality check
- Greeted and meet the customer’s requirements
- Serving the Drinks and food
- Processed customer orders
- Managing inventory
- Processing payment
Retail Sales Associate
DHILLOND Shoe Store
02.2023 - 08.2023
- Greeting the customers
- Assisting Customer
- General cleaning
- Stocking Store Shelves
- Handling Purchases
Education
Bachelor of community services -
SOTT’S COLLEGE
01.2025
First Aid -
10.2024
Bachelor of computer science -
B.Tech
01.2021
Skills
- Patience while working under pressure
- Flexible working hours/days
- Interpersonal Skills
- Leadership
- Microsoft Excel
- G-Workspace
- Relationship Building and Retention
- Delegating responsibilities
- Intercultural Communication
- Problem Solver
- Organizational Skills
- Availability
References
- Phillip Hoang, Universal fitness Manager, +61405920873
- Sam, Coworker Ruse Bar and Brasserie, +61413857908
- Daljeet, Coworker Dhillond Shoe Store, +61424171998
Availability
I’m open to work on Monday, Tuesday, Wednesday, Saturday and Sunday.
Timeline
Wait Staff Member
Ruse Bar and Brasserie
03.2023 - 09.2023
Retail Sales Associate
DHILLOND Shoe Store
02.2023 - 08.2023
Member Experience Assistance
Universal Fitness Group Pty Ltd
11.2022 - Current
First Aid -
Bachelor of computer science -
B.Tech
Bachelor of community services -
SOTT’S COLLEGE
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