- Camping
- Gardening
- Hiking
Dilbagh Bhullar
Pallara,QLD
Summary
Actively seeking a rewarding customer service orientated position, where I can utilise my current skills and expand on the knowledge gained through previous jobs and career growth.
With over five years experience within customer orientated roles I offer a strong passion towards exceeding customer service expectations. I have consistently exceeded organisational goals and constantly ensuring exceptional attention to quality service delivery practices. As a self motivated team member, I recognise and promote the value of colleagues and always provide support to others to ensure set goals are achieved. I am well organised and able to find effective solutions to problems through the analysis of situations and the development of appropriate solutions. I believe I have the skills, experience and positive attitude that will be beneficial to your organisation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sigma Healthcare Delivery Driver
Capital Transport Group
02.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Manager Director
Portland Motor Inn
04.2018 - 01.2021
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
Courier Driver
Nz Courier
03.2013 - 03.2018
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Administrator
BP Connect
01.2011 - 01.2012
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Customer Service Representative
BP Connect
10.2010 - 01.2011
- Customer Service
- Cash handling
- Stock Take
- Stock Receive and Process
Retail Store Manager
Mobil Plaza Walton Street
12.2009 - 10.2010
- Daily reconciliation of fuel / sales / tank
- Prepare cash banking for previous day’s fuel sales to Mobil Oil
- Prepare cash reconciliation, balance cash and credit card sales, and make banking
- Attend to staff and customer matters
- Prepare duty roster
- Submit timesheets for wages
- Stock-take of high-value items (such as cigarettes and car batteries), prepare Ordering
- Monitor daily sales and targets
- Oversee general cleanliness of service station and surroundings
Retail Store Manager
Mobil Puhinui
09.2008 - 11.2009
- Daily reconciliation of fuel / sales / tank
- Prepare cash banking for previous day’s fuel sales to Mobil Oil
- Prepare cash reconciliation, balance cash and credit card sales, and make banking
- Attend to staff and customer matters
- Prepare duty roster
- Submit timesheets for wages
- Stock-take of high-value items (such as cigarettes and car batteries), prepare Ordering
- Monitor daily sales and targets
- Oversee general cleanliness of service station and surroundings
Assistant Manager
Mobil Puhinui
09.2007 - 09.2008
- Learn How to Daily reconciliation of fuel / sales / tank
- Prepare cash banking for previous day’s fuel sales to Mobil Oil
- Prepare cash reconciliation, balance cash and credit card sales, and make banking
- Prepare duty roster
- Stock-take of high-value items (such as cigarettes and car batteries), prepare order
- Monitor daily sales and targets
Customer Service Representative
BP Connect
05.2006 - 06.2007
- Customer Service
- Cash handling
- Stock Take
- Stock Receive and Process
Education
Graduate diploma - Business Studies
Waikato Institute of technology and Management
01.2007
Bachelors of Science - Information Technology
Punjab Technical University
01.2005
Skills
- Customer Service
- Sales
- Communication
- Interpersonal Skills
- Organisation
- Time Management
- Problem Solving
- Administration
- Office Equipment Operation
- Computer Software
- Microsoft Office Suite
- Valid Driver's License
- Positive Attitude
- Teamwork and Collaboration
Accomplishments
- Received best employee achievement award Mobile plaza in june, 2008.
References
- Luthra Ashwani, Reader, GR School of Planning, GNDU, C-5, Residential Area, GNDU, Amritsar, [09888517234]
- Johari Gopal, Sr. Lecturer, GR School of Planning, GNDU, C-9, Residential Area, GNDU, Amritsar, [09356002636]
- Sekhon Bikramjeet, Sr. Lecturer, GR School of Planning, GNDU, C-6, Residential Area, GNDU, Amritsar, [09855135832]
Hobbies and Interests
- Socialising with friends
- Chess
- Movies
- Music
- Soccer
Keystrengths
skilled at building and strengthening customer satisfaction levels through being solution focused and accommodating to consistently exceed sales growth targets, display advanced communication through utilising effective listening skills, clear language and constructive, empathetic feedback, excellent interpersonal skills with the ability to develop collaborative relationships and foster partnerships with a range of people, utilise well developed organisational, time management, and problem solving skills to achieve optimum service and work outputs, efficiently attend to administrative requirements, maintain orderly records and competently operate related office equipment, advanced experience in the operation of a range of computer software – certified in the Microsoft Office Suite of software
Certification
- Autodesk Certified Professional (ACP)
Interests
Timeline
Sigma Healthcare Delivery Driver
Capital Transport Group
02.2021 - Current
Manager Director
Portland Motor Inn
04.2018 - 01.2021
Courier Driver
Nz Courier
03.2013 - 03.2018
Administrator
BP Connect
01.2011 - 01.2012
Customer Service Representative
BP Connect
10.2010 - 01.2011
Retail Store Manager
Mobil Plaza Walton Street
12.2009 - 10.2010
Retail Store Manager
Mobil Puhinui
09.2008 - 11.2009
Assistant Manager
Mobil Puhinui
09.2007 - 09.2008
Customer Service Representative
BP Connect
05.2006 - 06.2007
Bachelors of Science - Information Technology
Punjab Technical University
- Autodesk Certified Professional (ACP)
Graduate diploma - Business Studies
Waikato Institute of technology and Management
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