Diviyana Angallo
Carseldine
Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.
Overview
6
6
years of professional experience
Work History
Allied Health Assistant
All Sports Physiotherapy And Sports Medicine
06.2021 - Current
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Monitored patients' progress to report necessary changes.
- Communicated with patients, families, physicians and other healthcare team members about patient care.
- Participated in developing plans to meet daily care needs of patients.
- Enhanced patient care by providing support to healthcare professionals in various therapeutic and diagnostic procedures.
- Assisted in the development of individualized care plans for patients, leading to improved health outcomes.
- Provided educational resources for patients and families on relevant health topics, empowering them to make informed decisions about their care.
In-Home Caregiver
Home Instead
05.2020 - 01.2021
- Improved client well-being by providing personalized and compassionate in-home care services.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
- Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
- Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
- Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
- Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
Administration Officer
Brisbane Eye Clinic
01.2019 - 05.2020
- Able to manage patients appointments and requirements
- Knowledgeable in data entry, filling and dispatching.
- Competent in documenting the patient's responses to treatment programs.
- Accurate with managing cash and EFTPOS transactions
- Capable in providing effective communication with allied health professionals and clients.
- Confident in general administration services
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Handled sensitive information discreetly, maintaining confidentiality at all times.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
Education
BACHELOR OF PHYSIOTHERAPY
UNIVERSITY OF QUEENSLAND
01-2027
CERTIFICATE 3 IN INDIVIDUAL SUPPORT
SAGE EDUCATION
01-2025
CERIFICATE 3 IN ALLIED HEALTH ASSISTANCE
TAFE QUEENSLAND
Skills
- Administration support
- Organization skills
- Excellent communication
- Interpersonal communication abilities
- Patient education and motivation
- Time management aptitude
- Problem solving capabilities
- Professionalism and ethics
- Patient Care
Timeline
Allied Health Assistant
All Sports Physiotherapy And Sports Medicine
06.2021 - Current
In-Home Caregiver
Home Instead
05.2020 - 01.2021
Administration Officer
Brisbane Eye Clinic
01.2019 - 05.2020
BACHELOR OF PHYSIOTHERAPY
UNIVERSITY OF QUEENSLAND
CERTIFICATE 3 IN INDIVIDUAL SUPPORT
SAGE EDUCATION
CERIFICATE 3 IN ALLIED HEALTH ASSISTANCE
TAFE QUEENSLAND