Divya Manchanda
Heidelberg West,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sandwich Hand & Barista
John Flynn Retirement Village
Burwood East, VIC
08.2024 - Current
- Facilitated accurate preparation of specialized orders, catering to dietary restrictions or specific requests from residents.
- Prepared and served hot and cold sandwiches based on residents preferences.
- Prepared and presented food in compliance with health and safety guidelines.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cafe Crew Coach
McDonald’s Collingwood
Collingwood
01.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Food Service Handler
Mannacare
Doncaster
09.2023 - 05.2024
- Ensured high-quality food presentation with careful attention to detail and plating techniques.
- Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Trained new staff on food preparation and safety procedures.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
House Keeping
Silk Hospitality
Melbourne
03.2022 - 12.2022
Education
Diploma Of Hospitality - Hospitality
Gen Institute
Bachelor Of Honours English - Literature And Psychology
Kurukshetra University
Kurukshetra 06.2019
Skills
- Latte art
- Cash Handling
- Inventory Management
- FLUENT IN LANGUAGE
- Exceptional customer service
- Order Taking
- Hospitality service expertise
- Safe Food Handling
- Team Leadership
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
German
Elementary
References
Nipun Dhir - 0430 188 516
Chirag Chaudhary - 0469760718
Timeline
Sandwich Hand & Barista
John Flynn Retirement Village
08.2024 - Current
Food Service Handler
Mannacare
09.2023 - 05.2024
House Keeping
Silk Hospitality
03.2022 - 12.2022
Cafe Crew Coach
McDonald’s Collingwood
01.2022 - Current
Diploma Of Hospitality - Hospitality
Gen Institute
Bachelor Of Honours English - Literature And Psychology
Kurukshetra University