Dulshika Herath
Deanside,Victoria
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Kitchen Hand
Elegance Range Hotel
03.2023 - 07.2023
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored food temperature, discarding items not stored correctly.
Cafe Worker
Perera & Sons
08.2023 - 12.2023
- Prepared standard food items such as pastries, sandwiches and salads.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Completed juice, tea and cofee for customers.
Cleaner
3D BTL Holding
01.2024 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Emptied trashcans and transported waste to collection areas.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
Ordinary Level
Royal Central College
Polonnaruwa, Sri Lanka 2019
Advanced Level
Royal Central College
Polonnaruwa, Sri Lanka 01.2023
Diploma of Business
Nawaloka College of Higher Studies
Kandy, Sri Lanka11.2023
Bachelor of Business Analytics & Analysis -
Swinburne University of Technology
Hawthorn01.2026
Skills
- Cash Handling
- Team Player
- Quality Control
- Food and Beverage Service
- Dining area maintenance
- Team Leadership
- Cleaning and sanitizing
- Retail Management
- Adaptive and creative
- Friendly and outgoing
Reference
- Dulini Ishara
Assistant Manger - Elegance Range Hotel
Email: duliniish18@gmail.com
- Senuri Bandara
Food Safety Supervisor
Email: thiranyabandara@gmail.com
Timeline
Cleaner
3D BTL Holding
01.2024 - Current
Cafe Worker
Perera & Sons
08.2023 - 12.2023
Kitchen Hand
Elegance Range Hotel
03.2023 - 07.2023
Ordinary Level
Royal Central College
Advanced Level
Royal Central College
Diploma of Business
Nawaloka College of Higher Studies
Bachelor of Business Analytics & Analysis -
Swinburne University of Technology
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