Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Durdana Najafi

Guildford,Nsw

Summary

Proven in enhancing customer experiences at Akar Halal Meats, adept in retail transactions and complaint handling. Demonstrated ability to improve store organization and uphold safety standards, ensuring a positive and efficient shopping environment. Excelled in team collaboration and multitasking, significantly contributing to workplace efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Retail Assistant

Akar Shop
01.2021 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Personal Assistant

RT Edgar Doncaster
11.2018 - 02.2020
  • Admin work
  • Help in inspections
  • Do follow up calls for clients
  • Managing emails
  • Confirming appointments with his clients


Age Care

Cledon Age Care
07.2018 - 11.2018
  • Assisted with mobility needs and maintaining personal hygiene of clients.
  • Provided clients with emotional support and companionship.
  • Assisted with meal planning to meet nutritional plans.
  • created safe and positive living situation for clients by communicating with family or other staff.
  • Drove clients to shops for groceries, attend doctor appointments.

Education

Age Care Cert III

TAFE
NSW

Skills

  • Retail transactions processing
  • Complaint Handling
  • Order Processing
  • Cash Handling Accuracy
  • Customer Assistance
  • Payment Processing
  • Store Organization
  • Safety and Cleanliness Standards
  • Multitasking Abilities
  • Team Collaboration
  • Reliable and Responsible
  • Item Ticketing and Pricing

Languages

English
Full Professional
Urdu
Full Professional
Persian
Native or Bilingual

Timeline

Retail Assistant

Akar Shop
01.2021 - Current

Personal Assistant

RT Edgar Doncaster
11.2018 - 02.2020

Age Care

Cledon Age Care
07.2018 - 11.2018

Age Care Cert III

TAFE

Similar Profiles

CREATE PROFILE
Durdana Najafi