Dustee Walsh
Wandin North,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe All Rounder
Riverview Cafe And Wine Bar
2022.06 - 2023.11
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Managed over 50 customers independently.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Wait Staff Member
Yarra Ranges Estate
2022.03 - 2022.05
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Cire
Mount Evelyn, VIC12.2021
No Degree -
Mount Lilydale Mercy College
Lilydale, VICSkills
- Attentive Service
- Restaurant Operation
- Quality Control
- Hospitality Service
- Menu Knowledge
- Dining Customer Service
- Cash Handling
- POS System Operations
- Hospitality Service Expertise
- Critical Thinking
- Organization and Time Management
- Supervision and leadership
- Excellent Communication
- Cultural Awareness
- Self-Directed
Certification
Construction induction (White card)
Certificate II in Horticulture
Hobbies
I love all things plants, I love taking care of and maintaining my collection of plants. Plants are my passion and I enjoy collecting them.
I also love reading books, specifically fantasy and romance novels.
And I have a pet cat Gizmo whom I adore and care for independently.
Timeline
Cafe All Rounder
Riverview Cafe And Wine Bar
2022.06 - 2023.11
Wait Staff Member
Yarra Ranges Estate
2022.03 - 2022.05
High School Diploma -
Cire
No Degree -
Mount Lilydale Mercy College
Construction induction (White card)
Certificate II in Horticulture
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