Dylan Fernando
Ballajura
Summary
Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of varied medical terminology and patient care techniques, combined with proficiency in nursing duties. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support. Enthusiastic, diligent and hardworking individual that places punctuality as the highest regard. I believe I am an excellent and efficient communicator that thrives at working collaboratively in a team-based environment. I hold time-management and critical thinking with the highest regard.
I am an individual that constantly strives to be the best version of myself and able to take on board all advice and feedback.
Overview
9
9
years of professional experience
Work History
Assistant in Nursing
East Metropolitan Health Service
05.2022 - Current
- Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
- Monitored vital signs, including blood pressure, fluid balance charts and heart rate, to identify changes in patient health.
- Provided empathetic support to patients experiencing emotional distress or confusion.
- Collaborated with healthcare team to develop and implement personalized care plans for patients.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Safely and professionally escorted patient's in state / interstate.
Warehouse Worker / Night Warehouse Supervisor
Forch Australia
12.2018 - 06.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labelling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Cashier
Red Rooster
02.2017 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Team Leader
Hungry Jacks
05.2016 - 02.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Bachelor of Science - Nursing
Edith Cowan University
Perth, WA07-2024
Skills
- Patient care
- Compassionate
- Basic life support
- Bedside manner
- Safety precautions
- Transfer techniques
- Infection control
- Medication administration
- Communication & Teamwork
Placements
Clinical Placements;
Aegis Ellenbrook - Aged Care
Bethanie Gwelup - Aged Care
St John of God Mount Lawley - Restoration Unit
Royal Perth Hospital - 5G Orthopaedics Ward
St John of God Midland - Emergency Department
Armadale Kelmscott Health Service - Medical Admissions Unit
Timeline
Assistant in Nursing
East Metropolitan Health Service
05.2022 - Current
Warehouse Worker / Night Warehouse Supervisor
Forch Australia
12.2018 - 06.2022
Cashier
Red Rooster
02.2017 - 12.2018
Team Leader
Hungry Jacks
05.2016 - 02.2017
Bachelor of Science - Nursing
Edith Cowan University
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