Dylan Walsh
Haberfield,NSW
Summary
Proven track record in enhancing guest experiences and sales at Accor Hotels through exceptional adaptability under pressure and comprehensive alcohol knowledge. Demonstrated reliability, teamwork, and ingredient preparation skills, contributing to increased efficiency and smooth operations. Excelled in multitasking and training, embodying a results-driven approach with a focus on continuous improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Accor Hotels
02.2023 - Current
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Helped with the design and creation of custom cocktails as well as having extensive knowledge on almost all classic cocktails.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Crew Member
Hoyts Cinemas
10.2022 - 02.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Stocked shelves to organize aisles in assigned department.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Computing Science (Honors) - Information Technology
University of Tech Sydney
Sydney, NSW11.2025
Skills
- Adaptability under pressure
- Reliability and punctuality
- Order Accuracy
- Ingredient Preparation
- Alcohol Knowledge
- Teamwork in a cooperative setting
Certification
RSA Certified
High School Graduate
UTS College Alumni
Current UTS Student
Fluent In English
Timeline
Food and Beverage Attendant
Accor Hotels
02.2023 - Current
Crew Member
Hoyts Cinemas
10.2022 - 02.2023
Computing Science (Honors) - Information Technology
University of Tech Sydney
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