Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eatemad Hamed

Hurstville,NSW

Summary

Dynamic Support Worker with a proven track record at Mable, enhancing client wellness and independence through personalized care and strategic goal support. Excelled in building trust and rapport, evidenced by a 20% improvement in client satisfaction. Skilled in community integration and emotional support, adept in documentation and confidentiality, ensuring holistic care and privacy. I’m an Egyptian lady come to Australia on year 2000

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Mable
11.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.

Education

Diploma of Early Childhood

Australia Training Institute
2015

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Confidentiality and Privacy
  • Cleaning and sanitizing
  • Mobility Assistance
  • Behavioral support
  • Meal Preparation
  • Meal Planning and Preparation
  • Transportation Assistance
  • Life Skills Development
  • Documentation abilities
  • Professional boundaries
  • Cultural Sensitivity
  • Clean Driving Record
  • Mobility support
  • Skill Development
  • Community Integration
  • Recreational Activities
  • Budgeting and financial management
  • Transcription and dictation
  • Troubleshooting
  • Spreadsheet development
  • Presentation Design
  • Teamwork and Collaboration
  • Problem-Solving
  • Excellent Communication
  • Time Management
  • Patient support
  • Active Listening
  • Relationship Building

Certification

Diploma of childhood

Police check

Working with children check

Infection control training

Food and handling in workplace

Timeline

Support Worker

Mable
11.2019 - Current

Diploma of Early Childhood

Australia Training Institute

Similar Profiles

CREATE PROFILE
Eatemad Hamed