Summary
Overview
Work History
Education
Skills
Timeline
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Ed Wright

Rose Bay,Australia

Summary

A Commerce student at UTS with strong teamwork, problem-solving, and organizational skills, looking to step into a professional business role. Currently working in hospitality, developing adaptability and stakeholder communication skills in fast-paced environments. Proficient in data analysis and project coordination tools like Qualtrics and Microsoft Office, I am eager to apply my business knowledge in a dynamic workplace.

Overview

6
6
years of professional experience

Work History

Bar Attendant

North Bondi RSL
Bondi, NSW
09.2024 - Current
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Assisted managers in training new staff members on bar operations procedures.
  • Assisted with opening and closing procedures, including cleaning and restocking.

Guest Experience & Operations Associate

Hyper Karting
Moore Park, NSW
06.2024 - 01.2025
  • Assisted in the resolution of operational issues affecting production or delivery timelines.
  • Assisted with the development of new processes and procedures to improve efficiency.
  • Provided exceptional customer service by assisting guests with check-in, safety briefings, and race preparations.

Customer Service and Warehouse Assistant

African Trading Port
Sydney, Australia
12.2019 - 02.2022
  • Prepared orders for shipment by picking, packing, and labelling merchandise
  • Loaded and unloaded delivery trucks promptly for further distribution
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment

Manufacturing and Customer Service Technician

D & G Antennas
Sydney, Australia
04.2019 - 05.2021
  • Delivered exceptional customer service through clear communication and empathy during challenging situations
  • Utilised strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions
  • Enhanced customer experience with personalised assistance and product recommendations

Education

Bachelor of Commerce - Marketing & Finance

University of Technology Sydney
Sydney, NSW, Australia
12.2026

The Higher School Certificate -

The Scots College
Bellevue Hill, NSW, Australia
12.2023

Skills

  • Project Coordination and Planning
  • Stakeholder communication
  • Team Leadership and Collaboration
  • Data Analysis and Reporting (Qualtrics, Excel)
  • Problem-Solving and Critical Thinking
  • Time and resource management
  • Technology and Software Proficiency (Microsoft Office, Trello, Asana)
  • Risk Assessment and Decision-Making

Timeline

Bar Attendant

North Bondi RSL
09.2024 - Current

Guest Experience & Operations Associate

Hyper Karting
06.2024 - 01.2025

Customer Service and Warehouse Assistant

African Trading Port
12.2019 - 02.2022

Manufacturing and Customer Service Technician

D & G Antennas
04.2019 - 05.2021

Bachelor of Commerce - Marketing & Finance

University of Technology Sydney

The Higher School Certificate -

The Scots College
Ed Wright