Eiichiro Sawamura
Spring Hill,Queensland
Summary
Motivated Sales Assistant on working holiday visa, committed to providing excellent customer service. Organised, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Moncler Boutique
01.2023 - 09.2023
- Enhanced customer satisfaction with personalised product recommendations based on their needs and preferences.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Sales Assistant
The North Face Lab
01.2022 - 12.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Customising and tailing products in order to meet the demand of customers.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
Sales Assistant
NIKE JAPAN
04.2018 - 03.2020
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Executed visual merchandising strategies to attract customers and drive sales.
Sales Assistant
UNIQLO
04.2017 - 03.2018
- Met and exceeded sales targets consistently, contributing to overall team success.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Arts - Psychology
Sophia University
Tokyo, Japan09.2021
Skills
- Display Building
- Positive Customer Engagement
- Sales Floor Organisation
- Point of Sale Operation
- Stock Management
- Excellent Communication
- Product Knowledge
- Adaptability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Sales Assistant
Moncler Boutique
01.2023 - 09.2023
Sales Assistant
The North Face Lab
01.2022 - 12.2022
Sales Assistant
NIKE JAPAN
04.2018 - 03.2020
Sales Assistant
UNIQLO
04.2017 - 03.2018
Bachelor of Arts - Psychology
Sophia University
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