Eli Craig
(He/Him) Visitor Services Officer, Diversity Facilitator
Djillong (Geelong), Wadawurrung Country,VIC
Summary
Energized and curious Diversity Facilitator with lived experience as a young, queer, disabled person. 3+ years of experience in breaking barriers and creating spaces for disadvantaged groups. Developed a new community space for LGBT+ youth in 6 months, at minimal financial cost. Managed an LGBT+ University Club throughout global turbulence and met the increased demand for security and belonging (2020/21). Open-minded and adaptable individual who believes in holding space for others and never giving up.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
Work History
Visitor Services Officer
Werribee Open Range Zoo
Werribee , Vic
06.2021 - Current
- Provided engagement, support and assistance to over 338,246 annual visitors
- Increased sales of Memberships, retail products and commissionable services
- Managed visitor and co-worker safety
- Operation of guided tour services for 90% of daily visitors
- Guest-facing representative of Zoos Victoria
Gender Equality Committee Member
Zoos Victoria
Melbourne , VIC
10.2022 - Current
- Contributed feedback and suggestions during development of Gender Equality Action Plan
- Shared lived experiences and provided education on issues faced by Transgender/Gender-Non-Conforming people
Youth Facilitator
Bridge Queer Gathering
Preston , VIC
09.2021 - 11.2021
- Managed finances and resources to minimise cost and maximise outcome
- Established new queer space in Thompson area
- Developed operating policies and procedures for new occupational roles
- Planned, advertised for and executed youth events
- Tracked and managed compliance with educational, safety and interpersonal policies
- Created educational resources
- Completed workshops on communications, indigenous inclusion training, disability inclusion training, grant writing and networking
Education Presenter and Team Leader (Volunteer)
Dingo Discovery Sanctuary And Research Centre
Melton , VIC
10.2020 - Current
- Performed daily husbandry for 44 adult dingoes and yearly cubs
- Managed a 3-person volunteer team
- Conducted twice-daily tours of sanctuary and off-site educational visits
- Tailored educational deliveries to suit the needs and interests of culturally-diverse, alternatively educated, and disabled groups
- Increased funding and revenue
- Furthered species research and reporting
Team Leader (Volunteer)
Jane Goodall Institute Of Australia
Geelong , Vic
02.2019 - 08.2021
- Founded Roots and Shoots volunteer group for Geelong region
- Promoted group using advertisements and social media platforms
- Lead meetings and events
- Created educational resources
- Formed support networks
- Communicated using collaborative online tools
Treasurer (Volunteer)
Deakin Geelong Queer Collective
Geelong , Victoria
11.2019 - 11.2020
- Executed financial due diligence tasks on daily basis to maintain optimal company finances
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current
- Drafted treasury reports to support management decision-making needs
- Developed and executed LGBT+ focused events
- Supported LGBT+ students to improve their university experience
Crew
Sailing Yacht, Mr. Percival
12.2016 - 11.2017
- Embarked on year-long global sailing adventure with family
- Shared responsibilities of piloting, navigation, trip planning, supply stocking and travel finances
- Gained diverse and in-depth experiences of various cultures, landscapes, biodiversity, people and lifestyles
- Experienced first-hand poverty and oppression
- Overcame cultural barriers to create positive, long-lasting relationships
- Developed resilience to unexpected change
- Sharpened critical problem solving skills
Education
Bachelor of Science - Wildlife and Conservation Biology
Deakin Univeristy
Burwood, VIC 03.2020 - 10.2022
Bachelor of Science - Zoology And Animal Science
Deakin University
Waurn Ponds, VIC 03.2018 - 10.2019
High School Diploma -
Padua College
Mornington, VIC 02.2016 - 11.2016
Skills
Interpersonal Relationship Building
undefinedReferences
Dingo Discovery Sanctuary Owner
Lyn Watson
- 03 5428 1245 or
- 0490 116 008
- dingodiscovery@yahoo.com.au
If unavailable, please phone Kevin Newman (Sanctuary Supervisor)
- 0432 674 172
Werribee Zoo Visitor Services Coordinator
This role is shared by 4 managers and your contact may be answered by Vannessa, Rebecca, Samantha or Sarah.
- 03 9731 9605
- worzvscoordinator@zoo.org.au
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
For the people, for all time
Gustav Weindorfer
Certification
White Card
Timeline
Gender Equality Committee Member
Zoos Victoria
10.2022 - Current
Youth Facilitator
Bridge Queer Gathering
09.2021 - 11.2021
Visitor Services Officer
Werribee Open Range Zoo
06.2021 - Current
Education Presenter and Team Leader (Volunteer)
Dingo Discovery Sanctuary And Research Centre
10.2020 - Current
Bachelor of Science - Wildlife and Conservation Biology
Deakin Univeristy
03.2020 - 10.2022
Treasurer (Volunteer)
Deakin Geelong Queer Collective
11.2019 - 11.2020
Team Leader (Volunteer)
Jane Goodall Institute Of Australia
02.2019 - 08.2021
Bachelor of Science - Zoology And Animal Science
Deakin University
03.2018 - 10.2019
Crew
Sailing Yacht, Mr. Percival
12.2016 - 11.2017
High School Diploma -
Padua College
02.2016 - 11.2016
White Card
First Aid Level 2
Victorian Drivers Licence
Working With Children's Check
National Criminal History Check
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