Dedicated Food and Beverage Attendant with 5 years of experience delivering exceptional customer service and ensuring memorable guest experiences. Skilled in order taking, addressing customer concerns, and collaborating effectively with team members. Knowledgeable in food safety regulations and kitchen equipment operations, demonstrating reliability and flexibility in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Optus Stadium
Western Australia, Western Australia
01.2022 - Current
Supervisor at Stadium Bars on event days.
Managed uniforms and upheld personal grooming standards to ensure a professional appearance.
Delivered exceptional customer service by actively listening and addressing customer needs.
Operated point-of-sale systems for efficient order processing and payment transactions.
Maintained a positive attitude towards coworkers and customers at all times.
Resolved customer inquiries and issues promptly to enhance overall satisfaction.
Western Australia
Waverley Brewhouse
Cannington, Western Australia
08.2024 - 12.2025
Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
Responded quickly to customer complaints or special requests in a professional manner.
Served food and drinks to tables while greeting guests, ensuring memorable dining experiences.
Ensured cleanliness of dining areas, including tables and utensils, to maintain high hygiene standards.
Education
Certificate 1 - Leederville, WA
Information Technology
Leederville, WA
01.2020
Certificate 1 - Leederville, WA
in Retail
Leederville, WA
01.2019
Certificate 11 -
Kitchen Operations
Ashwood, VIC
01.2016
Skills
Punctual
Menu knowledge
Event supervision
Point of sale operation
Customer relationship management
Problem solving
Attention to detail
Food running
Communication skills
Customer satisfaction
Achievements And Awards
2025 -2026, Represented Western Australia in Basketball.
2025, Represented Western Australia in Football.
2024, Fans First Award at Optus Stadium (Employee of the Year) for going above and beyond.
2024, Supervisor at Optus Stadium.
2015, Head of Year.
2016, Head of Year.
References
Trina James, Event Day Supervisor, Optus Stadium, 0414761999