Summary
Overview
Work History
Education
Skills
Achievements And Awards
References
Timeline
Generic

Eliza Bain

Perth,WA

Summary

Dedicated Food and Beverage Attendant with 5 years of experience delivering exceptional customer service and ensuring memorable guest experiences. Skilled in order taking, addressing customer concerns, and collaborating effectively with team members. Knowledgeable in food safety regulations and kitchen equipment operations, demonstrating reliability and flexibility in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Optus Stadium
Western Australia, Western Australia
01.2022 - Current
  • Supervisor at Stadium Bars on event days.
  • Managed uniforms and upheld personal grooming standards to ensure a professional appearance.
  • Delivered exceptional customer service by actively listening and addressing customer needs.
  • Operated point-of-sale systems for efficient order processing and payment transactions.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Resolved customer inquiries and issues promptly to enhance overall satisfaction.

Western Australia

Waverley Brewhouse
Cannington, Western Australia
08.2024 - 12.2025
  • Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Served food and drinks to tables while greeting guests, ensuring memorable dining experiences.
  • Ensured cleanliness of dining areas, including tables and utensils, to maintain high hygiene standards.

Education

Certificate 1 - Leederville, WA

Information Technology
Leederville, WA
01.2020

Certificate 1 - Leederville, WA

in Retail
Leederville, WA
01.2019

Certificate 11 -

Kitchen Operations
Ashwood, VIC
01.2016

Skills

  • Punctual
  • Menu knowledge
  • Event supervision
  • Point of sale operation
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Food running
  • Communication skills
  • Customer satisfaction

Achievements And Awards

  • 2025 -2026, Represented Western Australia in Basketball.
  • 2025, Represented Western Australia in Football.
  • 2024, Fans First Award at Optus Stadium (Employee of the Year) for going above and beyond.
  • 2024, Supervisor at Optus Stadium.
  • 2015, Head of Year.
  • 2016, Head of Year.

References

  • Trina James, Event Day Supervisor, Optus Stadium, 0414761999
  • Aakrti Kafle, Assistant Manager, Waverley Brewhouse, 0420401009
  • Ashleigh Gooden, Event Day Supervisor, Optus Stadium, 0422931766
  • Chris Howell, Venue Manager, Waverley Brewhouse, 0421969056

Timeline

Western Australia

Waverley Brewhouse
08.2024 - 12.2025

Food and Beverage Attendant

Optus Stadium
01.2022 - Current

Certificate 1 - Leederville, WA

Information Technology

Certificate 1 - Leederville, WA

in Retail

Certificate 11 -

Kitchen Operations
Eliza Bain