Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eliza Burton

Townsville,QLD

Summary


I am a full time first year law student at James Cook University. I have experience as a retail assistant at MYER. The skills I have gained in the role are time management, exceptional customer service, sales target achievement and fostering team collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Assistant

MYER
09.2022 - Current
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Answered incoming calls and emails to provide product information, features and benefits.

Education

Bachelor of Laws -

James Cook University
Townsville
01-2026

High School Diploma -

St Margaret Mary's College
Townsville
12-2023

Skills

  • Time Management Capabilities
  • Excellent Written and Verbal Communication
  • Sales target achievement
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Multitasking Competence
  • Effectively working with others in a team
  • Organised

Certification

Certificate II in Skills for Work (2021)

  • Completed modules and activities surrounding workplace health and safety.
  • Reading, numeracy, oral communication and digital literacy modules.

Timeline

Retail Assistant

MYER
09.2022 - Current

Bachelor of Laws -

James Cook University

High School Diploma -

St Margaret Mary's College

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Eliza Burton