Ella D’Mello
Townsville
Summary
Proactive and engaging, I excelled at Milk Espresso as a Barista/All Rounder, where I enhanced customer satisfaction through exceptional time management and a friendly demeanor. My commitment to cleanliness and teamwork significantly contributed to a positive and efficient work environment, showcasing my ability to balance both hard and soft skills effectively.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista / All Rounder
Milk Espresso
12.2023 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Server
Wara Sushi
09.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bakery Clerk
Brumby's Bakery
05.2022 - 12.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
Townsville State High School
Townsville, QLDSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista / All Rounder
Milk Espresso
12.2023 - 01.2025
Server
Wara Sushi
09.2023 - 03.2024
Bakery Clerk
Brumby's Bakery
05.2022 - 12.2023
Townsville State High School
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