Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Donoghue

Marcoola,QLD

Summary

I have over 5+ years of professional housekeeping. I have my RSA & RSG certificate, I pride myself in my work ethic and I am driven by both my personal and financial goals. I am 20 years old and eager to work either as part of a team or independently , I have flexible availability & am happy to work weekends.

Overview

7
7
years of professional experience

Work History

Bottle Store Attendant

BWS
08.2024 - 11.2024
  • Implemented daily opening and closing procedures.
  • Worked collaboratively to sustain a positive work environment.
  • Addressed customer issues promptly.
  • Upheld company safety guidelines by swiftly managing in-store risks.
  • Restocked merchandise and maintained shelves, racks, and bins for optimal appearance.

Aged Care Worker

Bupa Aged Care
07.2023 - 10.2023
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted patients with self-administered medications.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Housekeeper & Bartender

Palm Beach Hotel
01.2023 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Online Shopper

Woolworths
12.2022 - 05.2023
  • Ensured accurate storage of orders based on labels and temperature needs.
  • Handled returns and exchanges promptly, ensuring customer satisfaction.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Housekeeper

Air BnB
01.2018 - 01.2023
  • Conducted thorough cleaning regularly to uphold exceptional cleanliness.
  • Managed inventory to ensure consistent availability of supplies.
  • Promptly communicated identified maintenance needs for swift resolution.
  • Enhanced customer satisfaction by efficiently resolving all reported cleanliness problems.

Cattle Farm Worker

Mark Joe
01.2018 - 03.2022
  • Managed large-scale cattle drives spanning a 10,000-acre property between a team of 4 men on horseback.
  • Assisted with seasonal mustering, marking, drenching and any other miscellaneous yard work.
  • Communicated effectively throughout the muster team to complete our job efficiently and safely in a timely manner.

Kitchen Hand

Hastings Point General Store
07.2021 - 02.2022
  • Ensured compliance with food safety standards.
  • Demonstrated broad skill set by rotating across multiple kitchen areas.
  • Assisted in food preparation for enhanced meal quality and speed of service.
  • Coordinated with front-of-house staff to ensure smooth service during peak dining hours.

Education

Completed -

Kingscliff High School
Kingscliff, NSW
12.2020

Skills

  • Reliability and punctuality
  • Patience and empathy
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Adaptability and flexibility

Timeline

Bottle Store Attendant

BWS
08.2024 - 11.2024

Aged Care Worker

Bupa Aged Care
07.2023 - 10.2023

Housekeeper & Bartender

Palm Beach Hotel
01.2023 - 06.2023

Online Shopper

Woolworths
12.2022 - 05.2023

Kitchen Hand

Hastings Point General Store
07.2021 - 02.2022

Housekeeper

Air BnB
01.2018 - 01.2023

Cattle Farm Worker

Mark Joe
01.2018 - 03.2022

Completed -

Kingscliff High School
Ella Donoghue