Ellis Milson
Forresters Beach,New South Wales
Summary
Motivated Store Assistant with eye for detail and drive to work hard. Experienced in payment processing, creating eye-catching merchandise displays and customer service. Attentive Worker skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Bakers delight Erina fair
Erina, NSW
12.2020 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Counting till after shifts
Education
St Edwards College East Gosford
East Gosford, NSW11-2024
Skills
- Product Promotions
- Relationship Building
- Upselling Strategies
- Returns and Exchanges
- Hand-Eye Coordination
Affiliations
- I play soccer for Woongarah under-21s
- I like Sport and hanging with mates
Accomplishments
- certificate 2 In outdoor Recreation
- First Aid certificate
- Barista
Work-placement
- Planet Fitness- West gosford
- Property central- Erina
Availability
- I won't able to work Tuesdays,Wednesday or Sunday day but i am able to work from 6pm on a Sunday
Timeline
Shop Assistant
Bakers delight Erina fair
12.2020 - Current
St Edwards College East Gosford
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