Managed transport documentation, accurately logging each patient transport in hospital records.
Communicated with hospital personnel regarding arrival times and destinations.
Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
Provided emotional support to family members of patients during transport process.
Demonstrated excellent knowledge of pickup/drop-off areas, ensuring efficient patient transport.
Exhibited strong awareness of service areas to facilitate timely and accurate patient transport.
Utilized comprehensive understanding of pickup/drop-off zones to enhance patient transport efficiency.
Delivery Driver/Patient Transport Officer
Tharawal Medical Centre
Airds/Newbrook, NSW
04.2014 - 09.2017
Verified deliveries against shipping instructions prior to delivering to customers.
Reviewed delivery documents and orders and reported errors to supervisor.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Provided polite and helpful assistance to clients and staff.
Ensured timely service to all client areas.
Assisted clients with their orders effectively.
Education
High School Diploma -
Kempsey Tafe
West Kempsey, NSW
11-1980
Skills
Elderly care
Transportation safety
Mental resilience
Confidentiality
Vehicle maintenance
Healthcare regulations
Patient care
Disability awareness
Patient communication
Bedside manner
Excellent awareness of areas for pick-up and drop-off
Smooth transition of delivery of personal from hospital to home and home to hospital transfers
Affiliations
2023 & 2024 Coach of Guildford A grade Mens Western Conference side
I am also been Coaching Rugby League for over 25 years and recently Coached Guildford Mens A grade team to a First in the history- Undefeated Season Minor & Major A grade Mens Premiers 2024.
Timeline
Patient Transport Officer
Healthshare
11.2017 - 12.2025
Delivery Driver/Patient Transport Officer
Tharawal Medical Centre
04.2014 - 09.2017
High School Diploma -
Kempsey Tafe
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