Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emilio Olson-Gomez

Gosford,NSW

Summary

Experienced with providing top-tier customer service in food and beverage environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability.

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

The Beachcomber Hotel
01.2024 - 12.2024

Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high pressure situations in the bar making and serving beverages for maintaining the highest standards for our patrons.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift when closing bar.
  • Served customers in high volumes during special events, nights, and weekends
  • Cocktail making and food handling experience.
  • Serving hundreds of Patrons during Holidays and public holidays. Also Busy weekends.

Sales Representative Team Leader

Be Interactive
08.2023 - 12.2023
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Cold approaching potential clients by overcoming objections, building great connections and keeping Sales team energy high.
  • Speaking to 200 people a day a Making a $1000 a day in sales and also hitting $5000 a week in sales multiple times.

Trade Assistant

Australian Make Safes
03.2022 - 08.2023
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Working long hours in any weather conditions doing demolition or working on roofs, and managed that through pressure.
  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.

Laundry Attendant

Spotless Linen
01.2019 - 03.2022
  • Set up wash, dry cycles, line sorting and pick packing with appropriate settings, being versatile in all areas.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Enhanced overall product quality by inspecting items for defects and adhering to company standards during the sorting process.
  • Working in fast pace environment, leading other co-workers by setting standards high in a communicative environment.

Education

High School Diploma -

Lake Munmorah High School
Lake Munmorah, NSW
09-2017

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Phone orders
  • Time management
  • Customer relations
  • Beverage making and delivery
  • Customer service
  • Friendly, positive attitude
  • Active listening
  • Critical thinking
  • Decision-making
  • Teamwork and collaboration

Certification

  • RSA
  • RCG


Timeline

Food and Beverage Attendant

The Beachcomber Hotel
01.2024 - 12.2024

Sales Representative Team Leader

Be Interactive
08.2023 - 12.2023

Trade Assistant

Australian Make Safes
03.2022 - 08.2023

Laundry Attendant

Spotless Linen
01.2019 - 03.2022

High School Diploma -

Lake Munmorah High School
Emilio Olson-Gomez