Emily Cincotta
Gold Coast
Summary
With over 8 years of experience as a Support worker and a lifetime of personal experience, I pride myself in providing the highest quality care and support for my clients. Having a compassionate and empathetic nature, I am passionate about people and their wellbeing. I strive to help the people I support become confident and capable in their own abilities as well as supporting them to live their life to the absolute fullest!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Psychosocial Support Worker
Phoenix 360 Degree Service
06.2023 - 02.2025
- Administered medication to clients.
- Coordinated with healthcare professionals to ensure continuity of care.
- Supported clients in achieving personal goals, offering guidance and motivation.
- Built strong relationships with clients, enhancing trust and cooperation.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
Disability Support Worker
Allcare
04.2021 - 05.2023
- Administered medication to clients on a daily basis.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Adhered to company requirements for patient interactions and care standards.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Disability Support Worker
Drake Medox
10.2019 - 03.2021
- Worked with medical teams, patients and families to implement effective treatment plans.
- Assisted clients with appropriate use of moving aids including mechanical hoists, moving boards, transfer belts, slide sheets.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Disability Support Worker
Ulladulla Residential Services
01.2017 - 10.2019
- Provided assistance in daily living activities including all personal care, community access, transportation for appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed medications effectively for clients under supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Supported clients by developing personalised support plans tailored to individual needs and goals.
- Maintained records of patient progress, documentation of services and case notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
Disability Support Worker
Minimbah Disability Support Services
02.2015 - 01.2017
- Administered daily medication to clients.
- Supported both children and adults with complex intellectual disabilities at a purpose built day facility.
- Participated in supporting clients with a range of activities in the community including bushwalking, sailing, visiting parks, cafes.
- Assisted clients with all personal care whilst using mechanical hoists.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Education
Certificate III - Hairdressing
Meadowbank Tafe
SydneySkills
- Sensitive and understanding
- Empathetic and compassionate
- Adaptability & flexibility
- Effective communication
- Problem solving skills
- Trust worthy
- Time management and organisation
- Flexible and reliable
Certification
- HLTAID009 Perform CPR
- HLTAID012 Provide First Aid
- Blue Card
- NDIS Worker Screening Check
- CPA Assist Clients with Medications
- Manual Tasks for Workers
- Infection Control Training - COVID 19
Timeline
Psychosocial Support Worker
Phoenix 360 Degree Service
06.2023 - 02.2025
Disability Support Worker
Allcare
04.2021 - 05.2023
Disability Support Worker
Drake Medox
10.2019 - 03.2021
Disability Support Worker
Ulladulla Residential Services
01.2017 - 10.2019
Disability Support Worker
Minimbah Disability Support Services
02.2015 - 01.2017
- HLTAID009 Perform CPR
- HLTAID012 Provide First Aid
- Blue Card
- NDIS Worker Screening Check
- CPA Assist Clients with Medications
- Manual Tasks for Workers
- Infection Control Training - COVID 19
Certificate III - Hairdressing
Meadowbank Tafe
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