Emily Krah
Queanbeyan
Summary
Currently enrolled at Karabar High School and finishing the final year with completing the HSC in November.
Customer-savvy and accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Sweetie's Cafe
08.2024 - Current
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Established rapport with customers by providing friendly and attentive service.
Customer Service Cashier
Best&Less
04.2023 - 08.2024
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Crew Member
McDonald's
05.2022 - 03.2023
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Karabar High School
Karabar, NSW11-2025
Skills
- Guest services
- Space set up
- Reception service
- Inventory
- Adaptive team player
- Payment processing
- Refunds processing
- Sales expertise
Timeline
Food and Beverage Attendant
Sweetie's Cafe
08.2024 - Current
Customer Service Cashier
Best&Less
04.2023 - 08.2024
Crew Member
McDonald's
05.2022 - 03.2023
High School Diploma -
Karabar High School
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