Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Rogers

South West Rocks,NSW

Summary

Experienced former 2IC Assistant Department Manager at McDonald's on the Central Coast with over 12.5 years of valuable corporate experience. Skilled in setting ambitious goals and targets for both the team and the company, providing guidance and mentorship to staff members. Successfully supervised and motivated a team of over 20 employees on a daily basis, contributing to the overall success of the business by driving sales, profits, and maintaining quality standards. Currently excelling as a Bartender at South West Rocks Country Club, effectively managing and organizing social alley tenpin bowling events to ensure club success and customer satisfaction. Committed to continuous improvement and eager to advance my career in higher roles, dedicated to learning new skills and exploring new areas for company success. Recognized as a great team leader and a hard-working individual, always ready to showcase skill sets and provide assistance wherever needed.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender

South West Rocks Country Club
01.2022 - Current
  • Manage and organise social alley tenpin bowling for club success and customer satisfaction
  • Mentor and train staff to strive towards club goals & development plans and customer quality
  • Striving to improve my knowledge and skill sets to advance my career in a higher role within any company or businesses

Former 2IC Assistant Department Manager

McDonald's Australia
01.2020 - 12.2022
  • Building sales & community engagement
  • Conducting of management & crew training
  • Succession planning & action plans
  • Enforcing all OHS standards and minimums are implemented and adhered to
  • Completing stock take and reviewing of Month end profits
  • Implementation and training of all technology within store
  • Management of up to 20+ crew and 10 managers
  • Presenting to shift managers on store results & opportunities
  • Shift management coaching, mentoring & training
  • Managing Promotions, Results and opportunities within the business

Sales Assistant

EB Games
01.2018 - 12.2018

Burger Bar Manager

McDonald's Australia
01.2009 - 12.2017
  • Positions held with company & number of stores worked at
  • Crew Trainer- 3 Restaurants
  • Area Leader- 2 Restaurants

Education

High School Diploma -

Lisarow High School
Central Coast, NSW
11-2012

Skills

  • Certified Barista
  • Bartending Cocktail Certified
  • Cash Management Compliance
  • Effective Communication Skills
  • Customer Service Excellence
  • Food Safety Management
  • RSA & Advanced RCG Certified
  • Leadership Coaching
  • Organisational skills
  • Succession planning
  • Employee Performance Coaching
  • Events Functions Experienced
  • Effective Multitasking
  • Stock take Management
  • Health Safety Management
  • Ordering Control
  • Leadership Experience
  • Team Time Management
  • Strong Work Ethic
  • Coaching and Development

Certification

  • Advanced RCG Certificate
  • Barista Training Certificate (SITHFAB005) & (SITXFSA001)
  • Certificate ||| In Hospitality (SIT30616)
  • Certificate ||| in Shift Management Training
  • Certificate ||| in Retail Operations (SIR30207)
  • Fire Training Certificate (0000020732AU)
  • First Aid Certification (HLTAID003) & (HLTAID001)
  • Food Handling Certificate
  • RSA Certificate (SITHFAB002)
  • Currently studying Certificate III in Individual Support Aged Care

Timeline

Bartender

South West Rocks Country Club
01.2022 - Current

Former 2IC Assistant Department Manager

McDonald's Australia
01.2020 - 12.2022

Sales Assistant

EB Games
01.2018 - 12.2018

Burger Bar Manager

McDonald's Australia
01.2009 - 12.2017
  • Advanced RCG Certificate
  • Barista Training Certificate (SITHFAB005) & (SITXFSA001)
  • Certificate ||| In Hospitality (SIT30616)
  • Certificate ||| in Shift Management Training
  • Certificate ||| in Retail Operations (SIR30207)
  • Fire Training Certificate (0000020732AU)
  • First Aid Certification (HLTAID003) & (HLTAID001)
  • Food Handling Certificate
  • RSA Certificate (SITHFAB002)
  • Currently studying Certificate III in Individual Support Aged Care

High School Diploma -

Lisarow High School
Emily Rogers