Emma Townson

.Greeted customers and helped with product questions, selections, and purchases

.Used POS system to process sales, returns, online orders, and gift card activations.

.Helped customers complete purchases, locate items, and join reward programs.

.Increased sales by offering advice on purchases and promoting additional products.

.Opened and closed store independently and prepared nightly bank drop for manager.

.Organized store merchandise racks and displays to promote and maintain visually appealing environments.

.Assisted customers with prompt and polite support in-person and via telephone.

.Located merchandise across various stores to address customer needs.

.Answered questions about store policies and addressed customer concerns.