Summary
Overview
Work History
Education
Skills
Further Experience
Certification
Timeline
Generic

Emma Whitehouse

Albury,NSW

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Assistant

Whitehouse Motorcycles
12.2021 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.

Waitress and Cashier

Madem Espresso
11.2020 - 11.2021
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Waitress and Cashier

Salvatore's Pizzeria
11.2020 - 07.2021
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Retail Assistant

Olive And Ivy Boutique
09.2020 - 11.2020
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Education

High School Diploma -

The Scots School Albury
Albury, NSW
11.2023

Skills

  • Retail Transactions Processing
  • Interpersonal skills
  • Attention to detail
  • Adaptability and resilience
  • Organizational skills
  • Effective communication abilities
  • Order Processing
  • Inventory Tracking
  • Customer Assistance

Further Experience

Work Experience As a Personal Assistant.

Electrum Property, Director: Anna Kate Pizzini -Property Development


Christmas Appeal

Shane Crispin


Carer

Illoura Residential Aged Care, Wangaratta 


Brand Ambassador

Slide Jewellery


Development of a mental health awareness plan for youth

Gateway Health

Certification

Anna -Kate Pizzini,

Director, Electrum Property,

0417893227


Peter Whitehouse,

Manager, Whitehouse motor Cycles,

0438247894


Em te tai

Part owner at Madam Espresso

0487120189

Timeline

Retail Assistant

Whitehouse Motorcycles
12.2021 - 01.2024

Waitress and Cashier

Madem Espresso
11.2020 - 11.2021

Waitress and Cashier

Salvatore's Pizzeria
11.2020 - 07.2021

Retail Assistant

Olive And Ivy Boutique
09.2020 - 11.2020

High School Diploma -

The Scots School Albury

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Emma Whitehouse