Emma Wild
OORALEA,QLD
Summary
Motivated professional with proven record of boosting sales and customer loyalty through services. Resourceful individual skillful in learning customer needs, directing to desirable merchandise. Maintaining high-level customer satisfaction by resolving customer requests, needs and problems. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
11
11
years of professional experience
Work History
Retail Sales Assistant
Thrifties Discount Variety
02.2020 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, end of day sales.
Disability Support Worker
Life Without Barriers
09.2019 - 01.2020
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Disability Support Worker
Mackay Family Care
11.2017 - 06.2019
Barista
Mackay Base Hospital Foundation
02.2013 - 12.2015
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
High School Diploma -
Pioneer State High School
Andergrove, QLDSkills
- Visual Merchandising
- POS Terminal Operation
- Opening and Closing Procedures
- Excellent customer service
- Ability to build strong relationships with customers and peers
- Hard working individual with an energetic and positive attitude
- Cash Handling
Timeline
Retail Sales Assistant
Thrifties Discount Variety
02.2020 - Current
Disability Support Worker
Life Without Barriers
09.2019 - 01.2020
Disability Support Worker
Mackay Family Care
11.2017 - 06.2019
Barista
Mackay Base Hospital Foundation
02.2013 - 12.2015
High School Diploma -
Pioneer State High School
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