Enya Micallef
Marian
Summary
Developed expertise in customer service within fast-paced environment, focusing on effective communication and problem-solving. Demonstrated ability to work collaboratively with diverse teams, ensuring positive customer interactions. Seeking to transition into new field where these skills can drive impactful results.
Overview
2
2
years of professional experience
Work History
SUP- Fresh Service- Team Member
Woolworths
12.2024 - Current
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Casual
Needleworx
01.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Mirani State High School
Mirani 11-2024
Skills
- Customer service
- Time management
- Conflict resolution
- Effective communication
- Problem solving
- Strong work ethic
- Patience and composure
- Innovation and creativity
- Verbal and written communication
- Relationship building
- Flexible schedule
- Productivity improvements
- Multitasking Abilities
- Reliability
- Calm and professional under pressure
Timeline
SUP- Fresh Service- Team Member
Woolworths
12.2024 - Current
Casual
Needleworx
01.2023 - 01.2025
High School Diploma -
Mirani State High School
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