Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Erick Crivelaro Elsner

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Motivated Waiter´s Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Sales Assistant

77 Boardshop
08.2022 - 11.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Stocked merchandise, clearly labelling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Waiter's Assistant

Moon Resto Lounge & Bar
10.2022 - 09.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Met with chef to review daily specials and menu changes.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.

Education

High School Diploma -

Marista São Pedro
Porto Alegre, Brazil
12.2021

Skills

  • Visual Merchandising
  • Processing Payments
  • Order Accuracy
  • Display Building
  • Cash Register Operation
  • Store Organization
  • Product Knowledge
  • Guest Relations Management
  • Food and Beverage Pairings
  • Sales Techniques
  • Menu Presentation
  • Menu Memorization

Additional Information

I am 20 years old, I come from Porto Alegre, Brazil. I came to Australia to study English for a period of 7 months. I am currently living in Miami, Gold Coast, QLD. I attend Browns English Language School in the morning. My availability is in the afternoon and evening. I can start right away, in any position, in any field. I will give 110% of myself to this job.

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Waiter's Assistant

Moon Resto Lounge & Bar
10.2022 - 09.2023

Sales Assistant

77 Boardshop
08.2022 - 11.2023

High School Diploma -

Marista São Pedro

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Erick Crivelaro Elsner