Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Erin Harch

Little Mountain,Queensland

Summary

I’ve recently returned to the Sunshine Coast from Northern Queensland and am looking for Employment starting mid-May on Monday, Wednesday, Thursday and Friday. I am a single mother with good family support structure and full time care on my available days but am open to other shifts if I have support availability. I have experience in disability support, childcare and hospitality and I am keen to build on my current skill set.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front of House Staff Member

Weipa Bowls Club
09.2023 - 01.2024
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations
  • Helped guests at tables when in need of assistance.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Was able to work in a busy high stress environment to ensure optimal customer experience

Disability Support Worker

CPL Disability Care- Sunshine Coast
11.2022 - 07.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed strong interpersonal relationships with clients and their families, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Tube feeding trained and experienced.
  • Competent use of body hoist and other mobility aids.

Early Childhood Educator Assistant

Kindamindi/Milestones Childcare -Warana
10.2021 - 02.2023


  • Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
  • Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.

Waitress

Malt Shovel Taphouse Birtinya
05.2019 - 09.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Farm Labourer

Des Teis Produce
02.2019 - 05.2019
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Graded and sorted vegetables efficiently ready for market.

Jillaroo

Hidden Valley Station
02.2019 - 05.2019


  • Mustering of Cattle on Horse and motorbikes
  • Basic vehicle maintenance including changing road train tyres.
  • Caring for Livestock
  • Operation of large machinery including forklift and dozers.
  • Skilled at working independently and collaboratively in a team environment.
  • Straining and fixing barbed wire fences

Skills

  • Order Taking
  • Greeting guests
  • Cleanliness
  • Memory retention
  • Professional Appearance
  • Cultural Awareness
  • Handling Complaints
  • Reservation Management
  • Seating arrangements
  • Team Collaboration
  • Money Handling
  • Complaint Handling

Certification

· Current Responsible service of Alcohol

· HLTAID012 – Provide First Aid in an Education and Care Setting.

· HLTAID011 – Provide First Aid

· HLTAID010 – Provide Basic Emergency Life Support

· HLTAID009 – Provide Cardiopulmonary Resuscitation

· Hold a current paid Blue & Yellow Card

· Partial completion of Cert III in Early Childhood Education & Care

References

Carla Fox, Service Coordinator – 0459 862 318

Carla.fox@cpl.org.au CPL Disability Care


Karen Philips , Manager Weipa Bowls club

042146501 admin@weipabowlsclub.com.au


Eniko Kasza, Former Centre Director, Kindimindi/Milestones Early Leaning Warana

07 21398324 kaszaeni@gmail.com

Timeline

Front of House Staff Member

Weipa Bowls Club
09.2023 - 01.2024

Disability Support Worker

CPL Disability Care- Sunshine Coast
11.2022 - 07.2023

Early Childhood Educator Assistant

Kindamindi/Milestones Childcare -Warana
10.2021 - 02.2023

Waitress

Malt Shovel Taphouse Birtinya
05.2019 - 09.2019

Farm Labourer

Des Teis Produce
02.2019 - 05.2019

Jillaroo

Hidden Valley Station
02.2019 - 05.2019

· Current Responsible service of Alcohol

· HLTAID012 – Provide First Aid in an Education and Care Setting.

· HLTAID011 – Provide First Aid

· HLTAID010 – Provide Basic Emergency Life Support

· HLTAID009 – Provide Cardiopulmonary Resuscitation

· Hold a current paid Blue & Yellow Card

· Partial completion of Cert III in Early Childhood Education & Care

Erin Harch