Eunice Lei
Doncaster,VIC
Summary
Dedicated and bilingual professional with extensive experience in administrative roles, customer service, and strategic planning. Proven track record in event coordination, leadership, and cross-functional communication. Adept at providing high-level secretarial support, managing sensitive information with discretion, and engaging with diverse stakeholders. Eager to contribute to the Advancement Office at the University of Melbourne, leveraging expertise in university culture and stakeholder engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
David Jones
12.2023 - Current
- Deliver exceptional customer service by addressing customer inquiries, providing product information, and resolving issues with tact and diplomacy.
- Manage and prioritize tasks in a high-pressure retail environment, demonstrating flexibility and the ability to adapt to changing priorities.
- Utilize advanced Microsoft Office skills to maintain customer records, manage inventories, and prepare reports, contributing to the store's operational efficiency.
Alumni Liaison Officer (Part-time)
Northeastern Forestry University
05.2021 - Current
- Organized and coordinated annual alumni events, fostering strong relationships between the university and its alumni.
- Collaborated effectively across departments, enhancing communication and supporting the university's engagement strategies.
- Managed sensitive alumni data and communications with discretion and professionalism, ensuring confidentiality and privacy.
President of the Student Union
Northeastern Forestry University
06.2018 - 10.2020
- Led and represented the student body, advocating for student interests and enhancing student life through strategic initiatives and events.
- Coordinated with university administration, faculty, and external organizations to organize diverse events, demonstrating strong leadership and organizational skills.
- Managed and allocated the Student Union's budget efficiently, fostering transparency and accountability.
Assistant Project Manager of College Media Centre
Northeastern Forestry University
06.2018 - 10.2020
- Led media strategy development and execution, including organizing publicity events and crafting communications, demonstrating strong written and oral skills.
- Oversaw daily operations, aligning media center activities with the university's strategic objectives.
- Enhanced brand development through innovative media relations initiatives, contributing to a positive university image.
Education
Master of Arts - Translation And Interpreting
University of Melbourne
Parkville, VIC08.2023
Bachelor of Science - Applied Chemistry
Northeastern Forestry University
Harbin, China06.2021
Skills
- Bilingual (English and Mandarin)
- Advanced proficiency in Microsoft Office 365 and database software
- Exceptional customer service and interpersonal skills
- Effective cross-functional communication and collaboration
- Strong organisational and time management skills
- Familiarity with University of Melbourne systems and culture
Accomplishments
- Honored as Outstanding Student Leader and Outstanding Volunteer, 2019
- Contributed to an association recognized among China's Top 100 Associations, 2020
Certification
- Current and valid Working with Children Check (WWCC)
- IELTS Score: 7.0
References
References available upon request.
Timeline
Retail Sales Assistant
David Jones
12.2023 - Current
Alumni Liaison Officer (Part-time)
Northeastern Forestry University
05.2021 - Current
President of the Student Union
Northeastern Forestry University
06.2018 - 10.2020
Assistant Project Manager of College Media Centre
Northeastern Forestry University
06.2018 - 10.2020
Master of Arts - Translation And Interpreting
University of Melbourne
Bachelor of Science - Applied Chemistry
Northeastern Forestry University
Similar Profiles
Jake BowmanJake Bowman
Project Manager | Property & Construction at David JonesProject Manager | Property & Construction at David Jones
Jenny JiangJenny Jiang
Salesperson at David JonesSalesperson at David Jones
George KourgialisGeorge Kourgialis
Logistics Assistant at David JonesLogistics Assistant at David Jones
Samantha WhitemanSamantha Whiteman
Customer Service at David JonesCustomer Service at David Jones
Azar Aslani MoghaddamAzar Aslani Moghaddam
Dentist at Croydon Central DentalDentist at Croydon Central Dental