Evie Cha
Rochedale,Queensland
Summary
Enthusiastic team member with years of casual experience and ready to learn. Experienced in managing point-of-sale systems, stocking inventory, and maintaining an organized workspace. Known for cheerful attitude when assisting customers and coworkers. Quick to learn new systems and adaptable to changing business needs. Eager to apply strong communication, problem-solving, and upselling skills in a retail setting.
Overview
3
3
years of professional experience
Work History
Bubble Tea Barista
Chatime
09.2022 - Current
- Used POS system to enter orders, process payments and issue receipts, assisted customers with refunds and resolving transaction issues.
- Resolved customer complaints with empathy, and elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted additional items with beverages, increasing store sales.
- Demonstrated excellent friendliness, respect, and willingness to help wherever needed.
- Memorised and learned every drink item's recipes and preparations of over 100+ different drinks.
- Worked flexible hours across weekday, weekend, and holiday shifts as well as extra shifts to meet business needs.
- Skilled at working independently and collaboratively in a team environment.
Front Register Worker
Hanachi
05.2022 - 12.2022
- Maintained excellent attendance record, consistently arriving to work on time.
- Collected payment for food and drinks served, balanced cash receipts and maintained an accurate cash drawer.
- Restocked supplies and preparation during downtime for expected busy periods to even out workload.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained high personal grooming standards and uniform presentation.
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on interest and taste.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Bachelor of Nursing -
The University of Queensland
Brisbane, QLD12-2027
High School Diploma -
Mansfield State High School
Brisbane, QLD11-2024
Skills
- Positive attitude
- Customer assistance
- Cash register handling
- Accustomed to shift work
- Opening and closing procedures
- Stocking and replenishing supplies
- Teamwork and collaboration
- Organizational skills
- Professionalism
- Friendly and enthusiastic
- Cleaning and sanitising
- Fast memorisation and adaptability
Clinical Placement
- Completed first placement at an Aged Care Facility.
- Received satisfactory and proficient feedback from facilitator.
- Gained additional work experience as a team member in a new environment.
LANGUAGES
English
Native or Bilingual
Korean
Professional Working
Interests
- Fashion and Style
- Music and Dancing
- Walking and Gym
- Drawing and Painting
Timeline
Bubble Tea Barista
Chatime
09.2022 - Current
Front Register Worker
Hanachi
05.2022 - 12.2022
Bachelor of Nursing -
The University of Queensland
High School Diploma -
Mansfield State High School
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