Farrah Hannon
Sydney,New South Wales
Summary
I'm a hardworking employee with customer service, multitasking skills, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am a motivated high school student with a variety of work experience and certifications who is looking for part-time work. I intend to develop more professional work experience utilizing excellent communication and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Worker Manager
Joe Jnr
Kirawee, New South Wales
2022.04 - 2023.12
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Created training modules and documentation to train staff.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
Administrative Assistant
AFS Group
Caringbah
2023.03 - 2023.09
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Event Organizer
Novotel Brighton
Brighton Le Sands, New South Wales
2023.06 - 2023.06
- Organized guest support services for guests to meet accommodation, transportation and service needs.
- Work Experience
- Developed diagrams and floor plans with event setup requirements.
Babysitter
.
Miranda, New South Wales
2020.01 - 2021.01
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Organized various activities, games, crafts and outings to keep children entertained.
Education
High School Diploma -
De La Salle Catholic College Cronulla
Cronulla2023-09
Skills
- Food Preparation
- Health Code Compliance
- Concierge Support
- Guest Relations
- Administrative Support
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
Certification
- Statement of National WHS General Construction Induction Training
- First Aid Certificate
- Work Placement Certificate
Languages
Indonesian
Native/ Bilingual
References
References available upon request.
Timeline
Event Organizer
Novotel Brighton
2023.06 - 2023.06
Administrative Assistant
AFS Group
2023.03 - 2023.09
Hospitality Worker Manager
Joe Jnr
2022.04 - 2023.12
Babysitter
.
2020.01 - 2021.01
High School Diploma -
De La Salle Catholic College Cronulla