Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatin Akh Year Khan

Sydney,NSW

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

1
1
year of professional experience

Work History

Sales Assistant

David Jhones
Hornsby, NSW
06.2024 - Current
  • Provided excellent customer service to clients in person and over the phone.
  • Answered incoming telephone calls to provide store, products and services information.
  • Placed special orders or called other stores to find desired items.
  • Handled returns and exchanges according to company policies.
  • Processed orders accurately and efficiently using a POS system.
  • Processed special orders for out-of-stock items when necessary.
  • Maintained cleanliness of the sales floor area at all times.
  • Built and maintained relationships with peers and upper management to drive team success.

Shop Manager

Ezymart
Newtown, NSW
06.2024 - 11.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented strategies to increase sales and profitability of the shop.

Education

Master of Science - Environmental Science

Macquarie University
Sydney, NSW
06-2024

Skills

  • Team support and assistance
  • Microsoft Word
  • Microsoft Excel and PowerPoint

Languages

English
Professional
Bengali
Professional
Hindi
Professional

Timeline

Sales Assistant

David Jhones
06.2024 - Current

Shop Manager

Ezymart
06.2024 - 11.2024

Master of Science - Environmental Science

Macquarie University

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Fatin Akh Year Khan