Fatin Akh Year Khan
Sydney,NSW
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Sales Assistant
David Jhones
Hornsby, NSW
06.2024 - Current
- Provided excellent customer service to clients in person and over the phone.
- Answered incoming telephone calls to provide store, products and services information.
- Placed special orders or called other stores to find desired items.
- Handled returns and exchanges according to company policies.
- Processed orders accurately and efficiently using a POS system.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Built and maintained relationships with peers and upper management to drive team success.
Shop Manager
Ezymart
Newtown, NSW
06.2024 - 11.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed pricing strategies that maximized profits while remaining competitive.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented strategies to increase sales and profitability of the shop.
Education
Master of Science - Environmental Science
Macquarie University
Sydney, NSW06-2024
Skills
- Team support and assistance
- Microsoft Word
- Microsoft Excel and PowerPoint
Languages
English
Professional
Bengali
Professional
Hindi
Professional
Timeline
Sales Assistant
David Jhones
06.2024 - Current
Shop Manager
Ezymart
06.2024 - 11.2024
Master of Science - Environmental Science
Macquarie University
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