Francis Fang
Melbourne,Victoria
Summary
Hardworking student with part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented, possessing excellent observational, organizational, and communication skills. Skilled multitasker with a superior work ethic, excelling in teamwork, problem-solving, and organizational skills. Always willing to take on any task to support the team. Known for reliability and dedication, a valuable team player with a hardworking and resourceful approach. Experienced in common software applications and social media platforms, offering resourcefulness as a team player. Well-versed in business organization and strategies for successfully modernizing workplaces. Strong project support skills complemented by a proven history of solutions-oriented problem-solving.
Overview
3
3
years of professional experience
Work History
Sales and Admin Intern
Okami Japanese Restaurant HQ
01.2022 - 01.2024
- Employment Type: Office admin, sales and customer service
- Managed 40 calls and tasks on average per day from customers and businesses.
- Sorted and organized files, spreadsheets, and reports.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Provided project progress updates and proposed solutions to issues.
- Prepared project presentations and reports to assist senior staff.
- Self-motivated, with a strong sense of personal responsibility.
Participant
Ronald McDonald House charity program
01.2022 - 01.2023
- Charity website: https://www.rmhc.org.au
- Resolved problems, improved operations and provided exceptional service.
- Supported event logistics, publicity, advertising and collateral material design, production, and distribution.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Guided troubled individuals to tools and resources necessary for healing.
Restaurant Staff Member
Okami Restaurants
02.2021 - 02.2022
- Employment Type: High-pressure waiting and restaurant service
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items to enhance sales numbers.
Education
Bachelor of Arts - Classical Studies, French and Philosophy
University of Melbourne
Melbourne, VIC11.2026
High School Diploma -
Melbourne Grammar School
South Yarra, VIC11.2023
Skills
- Coordinated office activities, managed schedules, and ensured seamless communication within the team
- Developed and executed comprehensive sales strategies as a sales representative on the marketing team
- Engaged with customers and contributed to significant revenue growth
- Enhanced marketing acumen and gained hands-on experience in market analysis and customer relationship management
- Strong computer skills: Proficient in Microsoft Office Suite, SPSS, R
- Analytical skills: Developed analytical skills complemented by
- Language proficiency: proficiency in English and Chinese, studying Latin, Ancient Greek, and French
- Passionate about working with people: Dedicated to making a meaningful impact through work
- Meeting Coordination
Languages
Chinese (Mandarin)
Native or Bilingual
French
Professional Working
Greek
Limited Working
Latin
Limited Working
Timeline
Sales and Admin Intern
Okami Japanese Restaurant HQ
01.2022 - 01.2024
Participant
Ronald McDonald House charity program
01.2022 - 01.2023
Restaurant Staff Member
Okami Restaurants
02.2021 - 02.2022
Bachelor of Arts - Classical Studies, French and Philosophy
University of Melbourne
High School Diploma -
Melbourne Grammar School
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