Fredrika Cardamone
Wollert,VIC
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Beauty Therapist
Endota Spa
01.2023 - Current
- Increased salon revenue through upselling additional services and retail products to clients.
- Scheduling processes, improving efficiency and reducing wait times for clients.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and friendly customer service.
- Created a welcoming environment for clients by maintaining a clean, organized, and visually appealing treatment room.
- Led staff training sessions on advanced skincare techniques, elevating overall team performance and skill level.
- Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
- Boosted client retention rate through proactive follow-up communications after appointments.
Beauty Therapist
Endota Spa Melbourne CBD, Flinders Lane
06.2021 - 11.2024
Beauty Therapist
Results Laser Clinic
02.2022 - 07.2024
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Followed up with customers to increase satisfaction with purchases and services.
- Provided pre- and post-treatment consultations to accurately assess clients' needs.
Sales Assistant
Forever New
05.2019 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Assistant
Sassiii Clothing
01.2016 - 05.2019
Education
Diploma Of Beauty Therapy - Beauty Therapy
Endota Wellness Collage
Docklands, VIC11.2022
St Monica's Collage
Epping, VIC11.2019
Skills
- Strong Communication Skills
- Professionalism and Etiquette
- Spa management experience
- Sales and promotion abilities
- Hygiene and sanitation standards
- Customer Service
- Retail experience
- Client Relationship Building
- Appointment Scheduling
- Skin analysis
Certification
Beauty Therapist Of 2023
Timeline
Senior Beauty Therapist
Endota Spa
01.2023 - Current
Beauty Therapist
Results Laser Clinic
02.2022 - 07.2024
Beauty Therapist
Endota Spa Melbourne CBD, Flinders Lane
06.2021 - 11.2024
Sales Assistant
Forever New
05.2019 - 01.2023
Sales Assistant
Sassiii Clothing
01.2016 - 05.2019
Diploma Of Beauty Therapy - Beauty Therapy
Endota Wellness Collage
St Monica's Collage