Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fredrika Cardamone

Wollert,VIC

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Beauty Therapist

Endota Spa
01.2023 - Current
  • Increased salon revenue through upselling additional services and retail products to clients.
  • Scheduling processes, improving efficiency and reducing wait times for clients.
  • Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and friendly customer service.
  • Created a welcoming environment for clients by maintaining a clean, organized, and visually appealing treatment room.
  • Led staff training sessions on advanced skincare techniques, elevating overall team performance and skill level.
  • Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
  • Boosted client retention rate through proactive follow-up communications after appointments.

Beauty Therapist

Endota Spa Melbourne CBD, Flinders Lane
06.2021 - 11.2024

Beauty Therapist

Results Laser Clinic
02.2022 - 07.2024
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Improved client satisfaction by providing personalized beauty treatments and consultations.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Provided pre- and post-treatment consultations to accurately assess clients' needs.

Sales Assistant

Forever New
05.2019 - 01.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Sales Assistant

Sassiii Clothing
01.2016 - 05.2019

Education

Diploma Of Beauty Therapy - Beauty Therapy

Endota Wellness Collage
Docklands, VIC
11.2022

St Monica's Collage
Epping, VIC
11.2019

Skills

  • Strong Communication Skills
  • Professionalism and Etiquette
  • Spa management experience
  • Sales and promotion abilities
  • Hygiene and sanitation standards
  • Customer Service
  • Retail experience
  • Client Relationship Building
  • Appointment Scheduling
  • Skin analysis

Certification

Beauty Therapist Of 2023

Timeline

Senior Beauty Therapist

Endota Spa
01.2023 - Current

Beauty Therapist

Results Laser Clinic
02.2022 - 07.2024

Beauty Therapist

Endota Spa Melbourne CBD, Flinders Lane
06.2021 - 11.2024

Sales Assistant

Forever New
05.2019 - 01.2023

Sales Assistant

Sassiii Clothing
01.2016 - 05.2019

Diploma Of Beauty Therapy - Beauty Therapy

Endota Wellness Collage

St Monica's Collage

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Fredrika Cardamone