Gabrielle James
Kingsville,VIC
Summary
After years in Real Estate, I jumped design side to work for Made by Storey as the BDM for Victoria – helping architects and designers realise their dreams through high-quality engineered timber.
My real passion however is helping people realise their home dreams through Real Estate, where I've managed and maintained displays, organised sales teams and coordinated sales and follow ups. From high-end apartments with Pontem, Volume builders with Metricon and as a Senior Sales Associate for the Bayland Property Group – where a career highlight was selling out an entire development of 100+ townhouses in just 3 months.
Above all, whether it’s selling, interacting, building memorable relationships or dealing with people on a day- to-day basis - my interpersonal skills are my strongest trait.
Overview
9
9
years of professional experience
Work History
Victorian BDM
Made By Storey
06.2022 - Current
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Represented company and promoted products at conferences and industry events.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Senior Sales Consultant
Pontem Group
01.2020 - 06.2022
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Followed up with existing customers to provide additional support and address concerns.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Evaluated clients' needs and created plan of action to provide solutions.
Sales Consultant / Knock Down Re-build Specialist / Display Manager
Metricon
05.2018 - 01.2020
- Sales, Account Service, Land Finance, Res-codes, Feasibility, Siting, Contracts, Negotiation, Lead
- Generation, Marketing, Client facing, After sale care, Team Management
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Sales Consultant / Team Manager
Bayland
01.2015 - 05.2018
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Sales, Design consultation, Sales & marketing, Branding, Interiors, Design installation
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Education
CertIV Real Est. Practice -
Holmesglen Institute
Southbank, VIC04.2014
Certificate IV Hair -
Melbourne College of Hair & Beauty
Melbourne02.2001
Skills
- Exceptional customer service
- Reliable, honest, friendly
- Love of all things design
- Old-fashioned customer interaction
- Closing Techniques
- Leadership
- Communication
- Reliability
Timeline
Victorian BDM
Made By Storey
06.2022 - Current
Senior Sales Consultant
Pontem Group
01.2020 - 06.2022
Sales Consultant / Knock Down Re-build Specialist / Display Manager
Metricon
05.2018 - 01.2020
Senior Sales Consultant / Team Manager
Bayland
01.2015 - 05.2018
CertIV Real Est. Practice -
Holmesglen Institute
Certificate IV Hair -
Melbourne College of Hair & Beauty
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