Gagandeep Kaur
Strahan,Tasmania
Summary
My ambition is to work in a reputable organization, which will offer me a robust platform to develop my skills for a challenging position. An organization that will present enthusiastic challenges and targets as well as offer new learning grounds that will expedite in transforming an employee into a valuable asset for an employer.
Overview
8
8
years of professional experience
Work History
Administration Officer / Bottleshop
Big4 Strahan Holiday Retreat
2022.03 - Current
- Answering telephone calls, responding to queries, and replying to emails
- Recording expenses and office budgets
- Balance accounts and prepare reports
- Managing office supplies and ordering new supplies as needed
- Systematically filing important company documents
- Forwarding all correspondence, such as letters and packages, to staff members
- Scheduling meetings and booking conference rooms
- Hiring maintenance vendors to repair or replace damaged office equipment
- Assisting the HR department with job postings and interviews
- Record alcohol sales and managing stocks
- Alcohol retail service.
Crew Member
True South Seafood
2021.05 - 2022.03
- Worked in packing
- Worked in processing
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
All-rounder
Fusion café & Dessert
2020.11 - 2021.10
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Mobile Repair Technician
Mytouch Phone Repaires
2019.12 - 2021.03
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
Business Management Intern
University Of Tasmania, Sandy Bay Campus
2021.07 - 2021.11
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Developed effective improvement plans in alignment with goals and specifications.
Assistant Manager
Institute For Computer Education
2017.11 - 2019.10
- Ensuring company policies are followed
- Optimizing profits by controlling costs
- Hiring, training, and developing new employees
- Resolving customer issues to their overall satisfaction
- Maintaining an overall management style that follows company best practices
- Providing leadership and direction to all employees
- Assisting customers whenever necessary
- Organizing employee schedule
- Ensuring that health, safety, and security rules are followed
Recruitment and Selection Process Inter Student
Prismatic Technologies
2017.01 - 2017.05
- Collect data on Candidate sourcing
- Worked on application tracking system
- Conducting a telephonic interview
- Conducting one to one interviews and background checks of the candidate
- Screening process
- Process of selection and testing
- Job offers
English Language Teacher
Red Star Immigration Office
2016.03 - 2017.08
- Successfully improved students' English grammar and vocabulary levels through written and interactive activities.
- Evaluated student progress to offer recommendations for further development.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
- Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
- Authored tests and quizzes to evaluate student learning and comprehension.
Education
Bachelor of Business Administration -
Punjabi University
India2017
Masters of Professional Accounting -
University Of Tasmania
Hobart, TAS2021
Specialisation in Businesses Management -
University of Tasmania
Hobart, TAS2021
Responsible Service of Alcohol -
Express Online Training
Hobart, TAS2022
Barista Foundation Course -
Blue House Project
Burnie, Tas2022
Certificate ||| in individual support worker -
National Career Institute
Melbourne, VIC2021
Skills
- Communication – Strong and effective verbal and written communication skills evidenced through my internships and university studies.
- Problem-solving – Demonstrated the ability to proactively solve client problems by communicating with them and offer solutions in regard to business processes while being an intern at Ernst and Young Chartered Accounting Firm.
- Time Management – Managing time along with my studies, internships, volunteer work, research work, presentations, assignment submissions, and family commitments helped me prioritize, plan and organize my tasks and while doing so it has refined my time management skills.
- Teamwork – Developed team working skills as established during university group assignments and internship at Ernst and Young while working on an assignment of third-party validation.
- Computer Skills – Excellent MS-office, spreadsheets, QuickBooks, email and social media management skills. MYOB accounting software learned at UTAS, Power Bi software used during my internship at Cricket Tasmania and Microsoft Visio software learned and used during my advisory role at Ernst and Young.
- Research and Analytical Skills – Developed research and analytical skills during my academic studies and which were successfully demonstrated during the projects involving the roles of data analyst and the role of a research assistant.
- Business Process Improvement – Developed business process reengineering skills while working at Ernst and Young where I was involved in improving existing business processes by finding the gaps in existing practices.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Availability
Availability for night shift 7 days
Day shifts can be discussed
References
Can be provided on request
Timeline
Administration Officer / Bottleshop
Big4 Strahan Holiday Retreat
2022.03 - Current
Business Management Intern
University Of Tasmania, Sandy Bay Campus
2021.07 - 2021.11
Crew Member
True South Seafood
2021.05 - 2022.03
All-rounder
Fusion café & Dessert
2020.11 - 2021.10
Mobile Repair Technician
Mytouch Phone Repaires
2019.12 - 2021.03
Assistant Manager
Institute For Computer Education
2017.11 - 2019.10
Recruitment and Selection Process Inter Student
Prismatic Technologies
2017.01 - 2017.05
English Language Teacher
Red Star Immigration Office
2016.03 - 2017.08
Bachelor of Business Administration -
Punjabi University
Masters of Professional Accounting -
University Of Tasmania
Specialisation in Businesses Management -
University of Tasmania
Responsible Service of Alcohol -
Express Online Training
Barista Foundation Course -
Blue House Project
Certificate ||| in individual support worker -
National Career Institute
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