Gairo Allen
Brisbane,QLD
Summary
Highly motivated and experienced Restaurant Manager transitioning into a sales-focused role with a results-driven mindset. Bringing 6+ years of expertise in management, team leadership, revenue growth, and customer engagement. Proven ability to excel in high-pressure environments, consistently exceed KPIs year over year, and build strong, lasting relationships with customers. Eager to leverage operational knowledge and business acumen to drive success in a sales-driven environment.
Overview
8
8
years of professional experience
Work History
Growth Mindset Partner
Hungry Jacks
Springwood, QLD
2022.04 - Current
- Managed daily operations and staff scheduling in high-volume restaurants to ensure smooth service flow and optimal labor efficiency.
- Focused on a 'service-first' culture, delivering and enhancing brand loyalty and satisfaction.
- Store sales rose by 17% during the 2023/2024 and 6% during the 2024/2025 financial years, reflecting strong performance and customer satisfaction.
- Successfully hired and trained team members to meet business needs, promoting top performers into management roles.
Restaurant Manager
Hungry Jacks
Meadowbrook, QLD
2021.03 - 2022.04
- Increased store sales by 4% in FY 2021/2022, leading the location to its first profitable year in four years—reflecting improved performance, cost control, and customer satisfaction.
- Proactively developed foundational skills and leadership capabilities to support long-term career growth.
Assistant Manager
Hungry Jacks
Meadowbrook, QLD
2019.12 - 2021.03
- Assisted in managing daily restaurant operations and staff performance.
- Trained new employees on company policies and customer service standards.
- Conducted inventory checks and managed stock levels efficiently.
Assistant Manager
Hungry Jacks
Upper Coomera , QLD
2018.12 - 2019.12
Crew Member
Hungry Jacks
Beenleigh, QLD
2017.12 - 2018.12
- Prepared food items according to safety and quality standards.
- Working part-time as a crew member plays an integral part in the day-to-day running of the restaurant.
- Providing high-level customer service, adhering to safety and hygiene standards, the ability to work quickly with a sense of urgency, and the ability to work as part of a team.
Skills
- Time management
- Inventory management
- Financial analysis
- Customer service
- Adaptability
- Team leadership
- Collaboration
- Performance management
References
References available upon request.
Timeline
Growth Mindset Partner
Hungry Jacks
2022.04 - Current
Restaurant Manager
Hungry Jacks
2021.03 - 2022.04
Assistant Manager
Hungry Jacks
2019.12 - 2021.03
Assistant Manager
Hungry Jacks
2018.12 - 2019.12
Crew Member
Hungry Jacks
2017.12 - 2018.12