Summary
Overview
Work History
Skills
References
Timeline
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Gairo Allen

Brisbane,QLD

Summary

Highly motivated and experienced Restaurant Manager transitioning into a sales-focused role with a results-driven mindset. Bringing 6+ years of expertise in management, team leadership, revenue growth, and customer engagement. Proven ability to excel in high-pressure environments, consistently exceed KPIs year over year, and build strong, lasting relationships with customers. Eager to leverage operational knowledge and business acumen to drive success in a sales-driven environment.

Overview

8
8
years of professional experience

Work History

Growth Mindset Partner

Hungry Jacks
Springwood, QLD
04.2022 - Current
  • Managed daily operations and staff scheduling in high-volume restaurants to ensure smooth service flow and optimal labor efficiency.
  • Focused on a 'service-first' culture, delivering and enhancing brand loyalty and satisfaction.
  • Store sales rose by 17% during the 2023/2024 and 6% during the 2024/2025 financial years, reflecting strong performance and customer satisfaction.
  • Successfully hired and trained team members to meet business needs, promoting top performers into management roles.

Restaurant Manager

Hungry Jacks
Meadowbrook, QLD
03.2021 - 04.2022
  • Increased store sales by 4% in FY 2021/2022, leading the location to its first profitable year in four years—reflecting improved performance, cost control, and customer satisfaction.
  • Proactively developed foundational skills and leadership capabilities to support long-term career growth.

Assistant Manager

Hungry Jacks
Meadowbrook, QLD
12.2019 - 03.2021
  • Assisted in managing daily restaurant operations and staff performance.
  • Trained new employees on company policies and customer service standards.
  • Conducted inventory checks and managed stock levels efficiently.

Assistant Manager

Hungry Jacks
Upper Coomera , QLD
12.2018 - 12.2019

Crew Member

Hungry Jacks
Beenleigh, QLD
12.2017 - 12.2018
  • Prepared food items according to safety and quality standards.
  • Working part-time as a crew member plays an integral part in the day-to-day running of the restaurant.
  • Providing high-level customer service, adhering to safety and hygiene standards, the ability to work quickly with a sense of urgency, and the ability to work as part of a team.

Skills

  • Time management
  • Inventory management
  • Financial analysis
  • Customer service
  • Adaptability
  • Team leadership
  • Collaboration
  • Performance management

References

References available upon request.

Timeline

Growth Mindset Partner

Hungry Jacks
04.2022 - Current

Restaurant Manager

Hungry Jacks
03.2021 - 04.2022

Assistant Manager

Hungry Jacks
12.2019 - 03.2021

Assistant Manager

Hungry Jacks
12.2018 - 12.2019

Crew Member

Hungry Jacks
12.2017 - 12.2018

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Gairo Allen