Garry Bajwa
Melbourne,Australia
Summary
Dynamic Venue Manager with extensive experience at Love Machine night club, excelling in event planning and staff training. Proven track record in enhancing guest satisfaction and optimizing inventory management. Strong interpersonal skills and a keen ability to multitask ensure seamless operations and memorable experiences for patrons.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Venue Manager
Love Machine night club
Chapel Street
06.2023 - Current
- Overseeing daily operations, including opening and closing procedures.
- Recruiting, training, scheduling, and managing staff (bartenders, servers, security, hosts).
- Developing and implementing marketing and promotional strategies.
- Planning and executing events, live music, and themed nights.
- Managing inventory, ordering supplies, and controlling costs.
- Ensuring compliance with health, safety, and liquor licensing regulations.
- Handling customer inquiries, complaints, and ensuring high levels of guest satisfaction.
- Managing budgets, analyzing financial reports, and implementing strategies to improve profitability.
- Building relationships with vendors, suppliers, and performers.
Assistant Venue Manager
Love Machine night club
Chapel Street
03.2022 - 05.2023
- Assisted with the day-to-day running of the venue.
- Ensured the venue is clean, well-maintained, and presentable at all times.
- Oversaw opening and closing procedures.
- Helped to manage inventory (e.g., beverages, supplies, equipment) and placing orders when necessary.
- Ensured compliance with health, safety, and licensing regulations.
- Troubleshoot operational issues as they arise.
- Supervised staff during shifts, provided guidance and support.
- Built positive relationships with patrons and clients.
Bar Manager
Ultra Music Festival
03.2018 - 03.2022
- Managed bar operations during large-scale music festivals and events.
- Trained and supervised bartenders on service standards and drink preparation.
- Created staff schedules to optimize coverage during peak festival hours.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored patron alcohol consumption to encourage safety.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Reorganized bar stations to streamline service flow.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
Booth Manager
Love Machine night club
Chapel Street
06.2020 - 03.2022
- Managed the booking system for booths, including taking reservations via phone, email, or online platforms.
- Communicated booth availability, pricing, minimum spend requirements, and venue policies to potential guests.
- Confirmed reservations and managed any changes or cancellations.
- Maintained an accurate and up-to-date seating chart or reservation log.
- Greeted guests upon arrival and escorted them to their reserved booth.
- Promoted booth packages, bottle service options, and other premium offerings.
- Upsold to higher-value packages or additional items to maximize revenue.
- Worked towards sales targets for booth and bottle service revenue.
- Liaised with the venue manager, assistant manager, and other staff to ensure smooth operations in the booth areas.
Replenishment team member
Woolworths
Taylors Lakes
06.2016 - 11.2018
- Ensured products are in their correct locations, neatly presented, and easily visible to customers. This often involves rotating stock to ensure older items are sold first (FIFO - First-In, First-Out).
- Kept aisles clear, storage areas tidy, and ensure the overall cleanliness and safety of the work environment.
- Handled deliveries such as unloading trucks, sorting merchandise, and moving products to the sales floor or designated storage areas.
Education
Diploma - Business Management
Victoria University
Victoria01.2013
Skills
- Excellent interpersonal communication skills
- Excellent verbal communication skills
- Excellent written communication skills
- Ability to work on own initiative
- Ability to work as part of a team
- Strong organizational skills
- Attention to detail
- Strong ability to multitask
- Strong ability to prioritize
- Ability to complete work within set timelines
- Event planning
- Inventory management
- Staff training
- Customer relationship management
- Effective communication
- Time management
- Staff management
- Venue supervision
- Crowd control
- Vendor relations
- Pre-event walkthroughs
- Hiring and onboarding
Attributes
- Energetic and hardworking with a determination to see a difficult task completed regardless of the effort required.
- Passion for challenging tasks, opportunities to learn, sharing achievements and making a significant contribution.
- Organised, efficient, punctual, meet deadlines and have excellent personal time management.
- Capacity to work closely with and gain the confidence of colleagues and superiors at all levels of management across the organisation.
- Great sense of humour and always enjoy the company of others.
Career Overview
Highly accomplished and results-oriented Club Venue Manager with over 7 years of experience in fast-paced, upscale nightlife environments. Proven ability to drive revenue growth, manage high-performing teams, and create exceptional guest experiences. Expertise in event planning, beverage program development, and P&L management, consistently exceeding operational targets.
References
References available upon request.
Certification
2013 Diploma in Business Management, Victoria university
Timeline
Venue Manager
Love Machine night club
06.2023 - Current
Assistant Venue Manager
Love Machine night club
03.2022 - 05.2023
Booth Manager
Love Machine night club
06.2020 - 03.2022
Bar Manager
Ultra Music Festival
03.2018 - 03.2022
Replenishment team member
Woolworths
06.2016 - 11.2018
Diploma - Business Management
Victoria University