Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

GAVIN LUI

Sydney,NSW

Summary

A caring and empathetic support worker with 1 year of experience providing therapeutic support for individuals with disabilities. Seeking a casual or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Psychosocial Support Worker

Sykee
01.2023 - 01.2024
  • Provided emotional and practical support to clients in crisis, helping them develop coping strategies and improve their quality of life
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.

Nightfill

Big W
04.2021 - 05.2023
  • Streamlined restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Strengthened teamwork among night shift staff through clear communication and collaboration on shared tasks.

Nightfill

Woolworths
12.2017 - 03.2020
  • Collaborated with daytime staff to address any inventory concerns or discrepancies, ensuring a seamless transition between shifts.
  • Completed special projects assigned by supervisors, including resets, planogram updates, or endcap changes.
  • Moved pallets to and from trucks and around the warehouse with forklifts to stay on top of demanding schedules.

Education

Master of Counselling -

Australian Institute of Professional Counsellors (AIPC)
Sydney
05.2025

Diploma in Counselling -

TAFE NSW
Bankstown, NSW
06.2023

Bachelor of Commerce -

Macquarie University
Macquarie Park, NSW
02.2021

Skills

  • Adaptability
  • Active Listening
  • Interpersonal Communication Skills
  • Problem-Solving
  • Critical Thinking Skills
  • Time Management
  • Judgment and Decision Making
  • Emotional Support
  • Confidentiality and Privacy

Languages

English
Cantonese

References

References available upon request

Timeline

Psychosocial Support Worker

Sykee
01.2023 - 01.2024

Nightfill

Big W
04.2021 - 05.2023

Nightfill

Woolworths
12.2017 - 03.2020

Master of Counselling -

Australian Institute of Professional Counsellors (AIPC)

Diploma in Counselling -

TAFE NSW

Bachelor of Commerce -

Macquarie University

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GAVIN LUI