Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Georgia Cafe

Young,Nsw

Summary

I’m currently as 20yr who comes from a small country town looking to move closer to family to help out with my grandparents aswell as pursue my studies in nursing. I have an extensive experience in hospitality and customer service skills, and believe this job with give me a great foundation for any future jobs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Young Services Club Young
01.2021 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Trained new staff members on proper customer service and hospitality policies.
  • Have a wide experience in the gaming department as a current gaming attendant.

Hospitality Worker

Raiders Gungalin
10.2022 - 11.2023
  • Receptionist welcoming new and existing guest.
  • Handling of money as change-box/gaming attendant.
  • Monitored and clean outdoor smoking areas to ensure a clean area is being presented to guest.
  • Mopping and cleaning surfaces around the club.
  • Working late hours of 8pm to 5am when rostered/covering shifts.
  • A supervisor in the bistro responsible for dealing with complaints and ensuring the food being delivered to guest was of satisfaction.

Education

Biomedical Science - Science

University of Canberra
Canberra, ACT

Skills

  • Food safety knowledge
  • Food Preparation
  • Cleaning and sanitizing
  • Supply Restocking
  • First Aid Training
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving skills
  • Hospitality services
  • Cash Handling
  • Payment Processing
  • Staff Training
  • Guest Reception
  • Reservations
  • Team Supervision
  • Room Service

Certification

I have certification in RSA and RCG.

Timeline

Hospitality Worker

Raiders Gungalin
10.2022 - 11.2023

Hospitality Worker

Young Services Club Young
01.2021 - Current

Biomedical Science - Science

University of Canberra

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Georgia Cafe