GEORGIA WARNEMINDE

- Assisting with enquires for other departments including service, sales and parts -Booking customers in for service and diagnostics -Answering email and phone enquires -Assisting with the order of parts - Data entry -Training staff

• Handling member’s complaints in person, via email and phone calls
• Completing the weekly banking for the club
• Changing over classes
• Opening and closing the club
• Completing weekly safety audits and stock take
• Overseeing the completion of the weekly arrears for the club
• Overseeing that my colleagues are supported on shift for breaks, answering member’s enquires and overall maintenance
• Completing incident reports and attending to code emergencies in club
• Assisting the sales team with club sign ups and membership cancellations

• Assisting customers in person with all enquiries whilst at the front desk
• Answering all inbound phone and email enquires
• Create customer’s account and updating internal database
• Serve as first point of contact for any day-to-day issues and emergencies
• Serve as first point of contact for liaison of retailers and facility services
• Provide hands free and mobility services in conjunction with valet
• Provide lost property and sale of Westfield voucher services
• Responsible for opening, closing and counting of the till

• Worked as a bartender at leading, high-volume bars, including serving beverages, hosting events and stocking the bar
• Responsible for supervision and training of new bartenders
• Hosted functions
• Responsible for opening and closing of the bar (stock take, till, cleaning)

• Served as a host before and after film screenings
• Tended bar and worked as a barista
• Waited on clients and ran food and beverages
• Stoked and closed down the bar

• Served beverages and made cocktails in the VIP bars
• Responsible for opening and closing procedures, including stocking the bar, stock take and closing the till
• Handled customer complaints and enquires in a faced paced - high volume environment