Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Paul Reed

Mount Clear,VIC

Summary

At Serco, I excelled as a Customer Contact Officer, ensured compliance with industry standards while maintaining a professional approach to my tasks. Known for my work coordination and innovation, I fostered vital relationships with callers and my Peers. My approach to any work I do combines diligent oversight with creative problem-solving, I left this role due to poor management,untrained non professional Team Leaders and very poor hourly pay for the type work performed. I would much prefer to return to a place of work where I am appreciated and a more physical type of role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Contact Officer

Serco
09.2022 - 10.2023


  • Maintained strict adherence to industry regulations, minimizing risk exposure.
  • Established effective relationships with key stakeholders both internally and externally for a better budget.

Education

High School Diploma -

Berwick High School
Berwick
12-1993

Equity Program in Training - Construction Industries

T.A.F.E
Dandenong, VIC
12-1984

Skills

  • Work coordination
  • Report writing
  • Innovation and creativity
  • Diligent and Proactive
  • Best to my ability employee

Certification

  • Forklift Certification
  • First Aid and Basic Life Support Certificate has currently expired and I will be renewing this shortly.

Interests

My interest are electronics, radio communications, design and construction, classic cars and motor cycles, mountain bike riding, camping and the great out doors I have a comprehensive home work shop where I spend my spare time

Timeline

Customer Contact Officer

Serco
09.2022 - 10.2023

High School Diploma -

Berwick High School

Equity Program in Training - Construction Industries

T.A.F.E
Paul Reed