Nive Fonoimoana
Deception Bay,Australia
Summary
Accomplished manufacturing and production professional recognized for driving high productivity and efficient task execution. Expertise in machinery operation, quality assurance, and adherence to safety protocols enhances team performance. Proven problem-solving abilities and adaptability ensure seamless operations while consistently meeting production targets. Dedicated to fostering a safe work environment through strong communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Customer Contact Officer
Clever Contacts
10.2024 - Current
- Informed customers about account changes and available new services.
- Supported sales team members to drive growth and development.
- Updated customer accounts, addresses and contact information within call management databases.
- Performed outbound calling campaigns to promote new products or services.
- Maintained strong call control and quickly worked through scripts to address problems.
Bakery Food Processor
Lite n Easy
Banyo
08.2022 - 01.2023
- Streamlined bakery processes, enhancing production efficiency and product quality while maintaining strict hygiene standards
- Ensured meticulous work accuracy under pressure
- Fostered strong team relationships for collaborative work environment
Picker Packer
Pet Food Australia
Caboolture, Queensland
09.2022 - 10.2022
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Reported any damaged products to supervisor immediately upon discovery.
- Packaged items with appropriate materials to prevent damage during shipping.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Food production worker
Heinz Golden Circle
Northgate
05.2022 - 07.2022
- Streamlined production processes, enhancing efficiency and reducing waste in food manufacturing operations
- Maintained strict adherence to food safety protocols, ensuring product quality and regulatory compliance
Meat processor
Meramist
Caboolture
07.2021 - 03.2022
- Managed and streamlined Cryovac operations for optimal packaging quality
- Ensured rigorous quality standards through CL testing and meat inspections
- Boosted efficiency by innovating packing processes, meeting production targets
Front of house team member
Roll'd Vietnamese Restaurant
Deception Bay, Australia
09.2020 - 11.2020
- Delivered exceptional customer service, enhancing customer rapport
- Demonstrated strong time management skills under high-pressure situations
- Fostered team collaboration for better work dynamics
Crew Member & Crew Trainer
McDonald's Corporation
Deception Bay
06.2016 - 03.2018
- Processed payments on cash register and counted back bills and change to patrons.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Presented orders to guests within anticipated service times.
- Wiped down tables and equipment, swept and refilled stock.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
Graduated Year 12 -
St Eugene College
Burpengary, Qld01.2017
Good Shepherd Catholic College
Mount Isa, Qld01.2014
Graduated Year 7 -
Deception Bay North Primary State School
Brisbane, Qld01.2012
Bachelor of Nursing -
QUT
NorthgateSkills
- Customer Service
- Attention to Detail
- Time Management
- Team Collaboration
- Communication
- Production documentation
- Quality inspection
- Packaging operations
- Materials handling
- Machine operation
- Adaptive learning
- manual handling
References
- Royal Brisnina Hurrel, SIC Lite n Easy, royal.hurrel@gmail.com, 0478010721
- Kayla Alefasio-Curry, Supervisor Meramist, kayla.alefasio@gmail.com, 0450949684
- Glenda Filipo, Manager McDonald's, foloii.filipo@gmail.com, 0478112023
Personal Information
- Age: 24
- Nationality: Australian
- Driving License: 127991416
Timeline
Customer Contact Officer
Clever Contacts
10.2024 - Current
Picker Packer
Pet Food Australia
09.2022 - 10.2022
Bakery Food Processor
Lite n Easy
08.2022 - 01.2023
Food production worker
Heinz Golden Circle
05.2022 - 07.2022
Meat processor
Meramist
07.2021 - 03.2022
Front of house team member
Roll'd Vietnamese Restaurant
09.2020 - 11.2020
Crew Member & Crew Trainer
McDonald's Corporation
06.2016 - 03.2018
Graduated Year 12 -
St Eugene College
Good Shepherd Catholic College
Graduated Year 7 -
Deception Bay North Primary State School
Bachelor of Nursing -
QUT
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