Summary
Overview
Work History
Education
Skills
Certifications
Refrences
Timeline
Generic

Giselle Laidlow

Townsville

Summary

Dedicated and passionate worker with experience in disability support work, administration and customer service. This experience has developed a versatile skill set that combines administrative efficiency, problem-solving, effective communication, client confidentiality, adaptability to multiple schedules and challenges, as well as organisational skills.


Overview

2
2
years of professional experience

Work History

Disability Support Worker

Learn To Live Disability Services
05.2023 - Current

Providing a range of care for clients aged 2 - 90 years old. This includes:

  • Providing emotional support to individuals with physical and/or mental disabilities.
  • Assisting clients with moving in and out of beds, baths, showers and wheelchairs by following safe lifting techniques/manual handling.
  • Assisting individuals in performing wide range of housekeeping functions and daily living duties such as eating, dressing, grooming and hygiene, to develop levels of ability.
  • Transport clients to appointments, social events, and other activities as needed.
  • Performed PEG feeding for certain individuals.
  • Monitored client progress and reported any changes in behavior or health conditions.
  • Administering medication to patients according to strict schedules.
  • Casual administration shifts at company office. This included: producing and scheduling social media posts, assigning and creating shifts, filing and scanning various documents, organising, and keeping strict confidentiality on clientele information.

Junior Clerk

DigiRyder And Vivid Gymwear
01.2023 - 05.2023
  • Captured and edited videos to a professional standard (Eg. Real estate, weddings, commercial and music videos).
  • Performed light bookkeeping duties such as entering expenses into accounting software (Xero), as well as filing and scanning documents.
  • Built rapport with clients to ensure their needs and visions were met.
  • Kept track of, and fulfilled online orders via Shopify, packaged and labelled orders, and shipped parcels.
  • Stocktaking of gymwear and restocking shelves.
  • Prioritised and organised tasks to efficiently accomplish goals and meet deadlines.
  • Regularly create and managing social media content, interact with viewers and stu audience behaviours to ensure optimal engagement with content.
  • Responded to any enquiries from either businesses.

Front of House

Matte Black Violet
08.2022 - 12.2022
  • Interacted with restaurant guests, greeting and seating them, taking orders and advising food and wine pairings.
  • Mixed and poured beverages.
  • Transported food from kitchen to each table.
  • Received and confirmed reservations via phone or in-person.
  • Cleaned glassware, silverware, and crockery.

Babysitting

Self-Employed
11.2021 - 07.2022
  • Ensuring children are clothed, showered and fed.
  • Leading children in stimulating and engaging activities.
  • Perform minor housework if needed: Vacuuming, dishes and laundry).
  • Maintaining child's daily schedule.
  • Helping with homework/tutoring if needed.

Education

Completion of Year 12 -

Sothern Cross Catholic College
Townsville, QLD
11.2022

Skills

  • Effective Communication
  • Adaptability and flexibility
  • Empathy and compassion
  • Computer skills (Xero, Shiftcare, Google Spreadsheets)
  • Customer Service
  • Active listening

Certifications

  • Working with Children Card (Blue Card)
  • Disability Worker Screening (Yellow Card)
  • Manual Drivers License
  • CPR and First Aid
  • Manual Handling Training
  • Epilepsy Essentials Certificate
  • PEG Feeding Training

Refrences

Sarah Tarttelin - Director of Learn To Live

PH: 0468 590 612

E: admin@learntolive.com.au


Jack Ryder - Owner of DigiRyder and VIVID Gymwear

PH: 0407 680 593

E: admin@digiryder.com.au


Felicity Cole -Personal Reference

PH: 0438 786 358

E: flickaphotographer@gmail.com

Timeline

Disability Support Worker

Learn To Live Disability Services
05.2023 - Current

Junior Clerk

DigiRyder And Vivid Gymwear
01.2023 - 05.2023

Front of House

Matte Black Violet
08.2022 - 12.2022

Babysitting

Self-Employed
11.2021 - 07.2022

Completion of Year 12 -

Sothern Cross Catholic College
Giselle Laidlow