Desired Job Title
SiL manager/Disability Support WorkerSchool CleanerDisability Support Workeraged care support workerLocation Preference
On-SiteLocation: queensland
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
GLAIZA CARUANA
Cedar Grove,QLD
Work Preference
Summary
Compassionate and organized individual with a great background in disability support and aged care. Known for strong communication and team training skills, consistently enhancing patient experiences and maintaining high service standards.
Overview
5
5
Certification
3
3
years of professional experience
Work History
SiL manager/Disability Support Worker
My Connective Care
Inala, Queensland
02.2025 - Current
- Managed daily operations to ensure efficient patient care delivery.
- Coordinated staff schedules to ensure adequate coverage and support patient care.
- Implemented training programs for new employees to enhance service quality.
- Monitored compliance with healthcare regulations and company policies.
- Facilitated interdepartmental communication to streamline workflow.
- Organized team meetings to discuss goals and address challenges collaboratively.
- Developed patient interaction protocols to improve satisfaction and engagement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
School Cleaner
Flagstone State School
FLAGSTONE, Queensland
03.2019 - Current
- Maintained cleanliness of classrooms and common areas, contributing to a conducive learning environment at Flagstone State School.
- Executed routine cleaning tasks with approved products and equipment, upholding high standards of cleanliness.
- Monitored and upheld safety and hygiene standards across school premises, ensuring a safe environment for students and staff.
Disability Support Worker
all family Nursing Care
redbank Plains, Queensland
03.2024 - 02.2025
- Supported clients in daily living activities and personal care to promote independence.
- Supported clients in accessing community resources and services.
- Provided emotional support and companionship to enhance client well-being.
- Tracked client progress and maintained detailed care records to ensure continuity of care.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided emotional support to individuals with physical or mental disabilities.
- Facilitated client attendance at appointments and social events to enhance community engagement.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
aged care support worker
whiddon aged care facility
beaudesert, Queensland
09.2023 - 05.2024
- Facilitated activities of daily living, including bathing, dressing, grooming, toileting, and eating, to promote independence and quality of life.
- Supported residents in personal care and hygiene, enhancing their dignity and comfort.
- Fostered companionship and emotional well-being for elderly residents, reducing feelings of isolation.
- Maintained a clean and safe environment for residents at all times.
Education
Some College (No Degree) - Certificate IV in Individual And Ageing Support
Academy of Training
Beenleigh, QLDSkills
- Patient care management
- Regulatory compliance
- Staff scheduling
- Workflow optimization
- Team training
- Staff development
- Customer relationship management
- Work prioritization
- Effective communication
- Collaboration skills
Languages
English
Professional
filipino/tagalog
Professional
Certification
- certificate in manual handling
- cpr and first aid certificate
- medication management certificate
- NDIS Worker Orientation Module Certificate
Timeline
SiL manager/Disability Support Worker
My Connective Care
02.2025 - Current
Disability Support Worker
all family Nursing Care
03.2024 - 02.2025
aged care support worker
whiddon aged care facility
09.2023 - 05.2024
School Cleaner
Flagstone State School
03.2019 - Current
Some College (No Degree) - Certificate IV in Individual And Ageing Support
Academy of Training