Gloria Salcedo
Essendon,VIC
Summary
Passionate Beauty Therapist with 22 years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during several types of esthetic and beauty procedures.
Overview
13
13
years of professional experience
Work History
Beauty Therapist
Novaesthetic Spa
01.2020 - 01.2021
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Increased salon revenue by upselling additional services and retail products to clients.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Provided expert makeup application services for special events such as weddings and proms, resulting in satisfied clients and repeat business.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Educated clients on care processes and advised on further care and products.
Beauty Therapist
Perla Bella Esthetic Services
01.2008 - 12.2018
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Increased salon revenue by upselling additional services and retail products to clients.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Education
Health
FUSDESA
Colombia, Bogota09.2018
Beauty
School of Esthetic And Beauty Class
Colombia, Soacha 08.2018
Beauty
SENA
Colombia, Bogota12.2011
Beauty
Esthetics And Beauty School Camilo Quintana
Colombia, Bogota07.2010
Beauty
National Esthetic Institute
Colombia, Santa Marta06.2010
Skills
- Tool Sterilization Knowledge
- Nail Treatments
- Waxing and Hair Removal Techniques
- Hot Stone Understanding
- Lash and Brow Maintenance
- Deep Tissue Massage
- Holistic Care Techniques Master
- Acne treatment specialization
- Sensitive skin care
- Client consultation abilities
- Sanitation and hygiene
- LED light therapy
Timeline
Beauty Therapist
Novaesthetic Spa
01.2020 - 01.2021
Beauty Therapist
Perla Bella Esthetic Services
01.2008 - 12.2018
Health
FUSDESA
Beauty
School of Esthetic And Beauty Class
Beauty
SENA
Beauty
Esthetics And Beauty School Camilo Quintana
Beauty
National Esthetic Institute
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