Grace Adair
Casual Worker/Student
Brighton,VIC
Summary
Highly motivated individual with experience in retail, hospitality and working in a professional environment coaching children. Excel in problem-solving, taking initiative and working as a collaborative team member to ensure goals and results are met. Looking to transition into a new position where these skills can be contributed and grow to ensure business success and customer satisfaction.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Retail Sales Assistant
Kookai Prahran
10.2022 - Current
- Greeted customers and helped with product questions, styling, and purchases.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in stock management, ensuring accurate stock levels and efficient organisation.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Opened and closed store independently and completed and stored banking safely, ready for manager the next day.
Rowing Coach
Firbank Grammar School
11.2022 - 03.2025
- Taught beginner to intermediate athletes the fundamental basics of rowing technique and fitness.
- Supervised school children during transport to and from the river and while at training.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Promoted sportsmanship values among athletes by setting high expectations for conduct both on and off the water.
- Increased athlete retention through effective communication, motivational techniques, and fostering a supportive team environment.
- Increased athletes' mental resilience by incorporating sports psychology techniques into training sessions, fostering a growth mindset and improved self confidence.
- Developed strong relationships with parents and guardians, keeping them informed of athlete progress, goals, and expectations throughout the season.
- Oversaw equipment maintenance schedule ensuring boats were in excellent condition for peak performance during competitions.
Cafe Worker
Raw Galore Bentleigh
01.2022 - 06.2023
- Produced food and drink products adhering to company quality and quantity standards.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Trained new cafe workers in sales, customer service, and safety.
Education
Bachelor of Business - Marketing
Monash University
Clayton, VIC 04.2001 -
High School Diploma -
Firbank Grammar School
Brighton, VIC 04.2001 -
Skills
Visual merchandising
Punctuality
Goal oriented
Sales expertise
Problem-solving
Time management
Certification
WWCC
Timeline
First Aid Qualifications
11-2024
Rowing Coach
Firbank Grammar School
11.2022 - 03.2025
Retail Sales Assistant
Kookai Prahran
10.2022 - Current
WWCC
10-2022
Cafe Worker
Raw Galore Bentleigh
01.2022 - 06.2023
Bachelor of Business - Marketing
Monash University
04.2001 -
High School Diploma -
Firbank Grammar School
04.2001 -
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